Job description
Job Category Administrative
Location W London, 10 Wardour Street, London, London, United Kingdom VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
Explore our very big world
As a world-class leader in the travel industry, there’s no better place than Marriott International to make your mark. Joining us, you’ll get to entertain and meet people from all over the world as you build your experience. You’ll find a place where your personality and ideas are appreciated just as much as the work you do. And you’ll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.
The impact you’ll make
Breakfast, lunch or dinner, the best meals aren’t just made by our brilliant chefs. They’re made even more memorable by the great service our guests enjoy. As one of our Food & Beverage Apprentice’s, you’ll make sure you know every dish on the menu, so you can make recommendations and answer any questions customers may have. You’ll make sure their food and drinks are served quickly, efficiently and with a smile - and if there are any issues, you’ll deal with them right away. Thanks to you, our guests will feel well-fed, happy and wanting to come back for more.
What you’ll do
You’ll work alongside a team of passionate individuals with many years of experience, you will be allocated a work place mentor to help support you in the workplace. You will be working within the Cast Iron Bar and Grill and learning skills such as:
Take guests’ food and beverage orders and process these through MICROS
Learn how to correctly set tables, clear plates and carry food and beverages
Make recommendations on menu items and taking opportunities to upsell where appropriate
Ensure that all customers enjoy quick and efficient service, and check with them that the meal is meeting their expectations
Ensure that the restaurant is set up and ready for each service period
Take responsibility for ensuring the overall cleanliness of the restaurant and buffet area
Learn about the variety of drinks on offer
Learn how to serve drinks correctly and with the correct garnish
As well as on the job training, your Level 2 certificate in Food and Beverage Service will be completed through a nominated London College over a 24 month period and includes time spent at the beginning of the programme completing your enrolment & initial functional skills assessments, as well as an End point assessment to complete your training and gain your qualification. A qualified Assessor will visit you in the workplace every few weeks.
What we’re looking for
A warm, people-oriented demeanour
A team-first attitude
A gift for paying attention to the smallest details
Perks you deserve
In addition to a competitive hourly rate of pay, by ensuring you are paid for every hour worked, we’ll support you in and out of the workplace by offering:
Meals - Tasty and Varied Meals in our Associate Dining Facility
Uniform & dry-cleaning service
Discounts - Enrolment in Perks at Work - Access to unlimited deals from retailers to restaurants, cinema’s and more
Travel - Discounted Hotel Accommodation Worldwide for you and your Friends & Family, 20% F&B Discount, 30% Retail Discount & 20% Spa Discount in Marriott Hotels Worldwide
Holidays - 20 days holiday plus 8 Bank Holidays increasing with service
Pay - Annual Performance Related Pay Review
Service Charge - Eligibility to receive Service Charge
Health - Cycle to work scheme
Pension & Life Assurance
Flexibility – do you need flexibility in your life, talk to us as we know worklife balance is important
Take Care Access to our Take Care Emotional Wellbeing Resources & Associate Assistance Service
Develop and Grow - Comprehensive Training and Development programs
Career - career progression opportunities are endless as the #1 leader in hospitality worldwide
Celebrate - Awards and Recognition Celebrations
Events - Monthly Calendar of Associate Focused & Fun Events
With this role you will be working 32 hours per week over 4 days, including weekends with a variety of early and late shifts.
If this sounds like the perfect role for you apply online or email [email protected]
No Standard Job Description Available.
Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.
We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.