FOH Team Member Bedford
Job description
Residing in the very town of our Grandfather’s brewery - Brewpoint, and serving up beers made from the local water, our charming and charismatic building is nestled in Bedford’s Victorian ‘urban vista’ of De Parys avenue. Our magnificent site is nearby to the Bedford Park, bustling town centre, a short walk from the area’s proudest landmark (the Bedford Embankment) and just a fifty-minute train ride to the country’s capital. Offering one of the town’s most enviable outdoors spaces, locals and town visitors can dine al fresco or enjoy a tipple or two in the peaceful surroundings of our pub garden, and certainly wouldn’t know that they were sitting right at the vibrant heart of historic Bedford. We will provide you with a great package: Competitive hourly rate + tips 28 days holiday Company Pension scheme Retail and beer discounts Fun culture surrounded by a supportive team Free food when on shift 30% dining discount of all managed houses Employee Assistance programme Benefits portal Refer a friend bonus Career development programme Great working environment and great prospects! Your role: We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering. Front of House duties include: Taking responsibility for the customer journey, ensuring their experience is second to none Taking accurate orders and working closely with kitchen staff Ensuring payments and receipts are correct Confidently recommending menu and drinks offerings Observing service and standards and reporting any incidents or issues Being a supportive and proactive team member You will need to demonstrate: Previous experience working front of house in a hospitality or customer facing environment Enthusiasm and passion for food and beer The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment A result driven and ambitious individual keen to develop your career and grow with us If the above sounds like you we’d love to hear from you. INDFOH
