Floor Staff

Floor Staff London, England

Liverpool Street Grind
Full Time London, England 12.5 - 14 GBP HOURLY Today
Job description

Grind is a hospitality company that lives in London. Since opening Shoreditch Grind in 2011, the brand has expanded across London with restaurants and café-bars, burning the candle at both ends to serve coffee, food, and cocktails to a killer soundtrack.


We are looking for driven and experienced floor staff who are passionate about the hospitality industry and progressing their career. The atmosphere in Grind is fast-paced and vibrant, with strong emphasis on quality service. As a GRIND floor staff member, you will be quick on your feet, confident in delivering our GRIND steps of service and never mind getting your hands dirty!

To be eligible for this position, you will need to have 1 year of experience working in a restaurant (or similar) customer-focused environment and have a clear understanding of what it takes to deliver 5 star customer service.

Role Responsibilities:

  • Provide a memorable experience for any and every customer that visits
  • Maintain a positive and friendly approach to colleagues and customers
  • Possess full understanding of GRIND Steps of Service
  • Deliver exemplary service in line with our Steps of Service procedures
  • Adhere to company values and rules of professional conduct
  • Wear full and correct uniform always
  • Undertake regular training programs
  • Work to support a busy team and contribute to team-driven results
Skills Required:

  • Ability to work well under pressure and use initiative
  • Possess strong communication skills to enable effective dialogue with colleagues and customers
  • Ability to problem solve and escalate complaints accordingly
  • Dedicated team-player, who strives for excellence and leads by example
  • Strong time-management and prioritisation skills
Perks & Benefits:

  • Crew Card Membership - 50% off all Food & Beverage at every Grind restaurant and cafe-bar.
  • Retail discount on Grind at Home products
  • Up to £300 referral bonus
  • 3 month Retention Bonus
  • Invitation to our Social Events
  • Access to Wellness Scheme

If this gets you going we would love to hear from you, please submit a copy of your CV alongside your application.


Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.

Grind is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all candidates and employees.


We'll see you at the Grind!


INDFOH

Floor Staff
Liverpool Street Grind

https://grind.co.uk
London, United Kingdom
David Abrahamovitch
Unknown / Non-Applicable
201 to 500 Employees
Company - Private
Restaurants & Cafes
2011
Related Jobs

All Related Listed jobs

HotCars - Freelance Writer
Valnet Concept Remote Today

Relevant experience in writing and editing. A minimum of 5 articles per week (800 words). Work under tight deadlines and submitting tasks on time.

Warehouse Operative / Order Picker
Predator Nutrition Leeds, England 9.75 - 10 GBP HOURLY Today

We are looking for someone who can accurately, carefully and responsibly pick and pack the correct products into boxes and despatch orders using IT systems and

Customer Assistant
Marks & Spencer Norwich, England 10.9 GBP HOURLY Today

To deliver a great shopping experience for their customers, putting customers before task every time. Serve our customers efficiently and brilliantly well on

Receptionist
Surgeons Quarter Edinburgh, Scotland 24606 GBP ANNUAL Today

The facilities lend themselves to a variety of activities and events including conferences, professional meetings, weddings, exhibitions and social events.

Door Supervisor, Sunderland, £11 per hour
T3 Security Limited Sunderland, North East England, England 11 GBP HOURLY Today

Meeting and greeting customers on arrival. All candidates must hold a valid SIA license.*. An employee assistance program to support staff wellbeing.