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Shawbrook is a specialist bank driven by a purpose to power up ingenuity to create opportunity, every single day.

We offer a diverse range of savings and loan products. From personal and business savings accounts and loans for weddings and new cars, to complex financial credit facilities for businesses requiring significant investment and mortgages for landlords with multiple properties – no two customers are ever the same.

We give our customers the best-of-both worlds; uniquely combining strong digital capabilities with human expertise and ingenuity to deliver the best outcomes. We rise to the challenge of a complex case or unconventional circumstances, and we love to make things happen. By being creative, practical, and personal, we know we can always find the right solution for our customers.

If you’re willing to roll up your sleeves, contribute new ideas and believe anything is possible, you’re our kind of person

Work with us because you:

• Want to be part of a bank built for the dynamics of the modern world
• Relish a challenge and enjoy a fast-paced, innovative, and hardworking culture
• Enjoy finding new and better ways to solve complexity and make things happen
• Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups
• Care about society and the environment and want to be part of a business that cares too
• Want to continue to grow professionally and be the best version of yourself

To support the Consumer Team in the prevention, detection and investigation of financial crime issues, including money laundering, fraud (internal and external), market abuse, bribery & corruption and other regulatory malpractice, and the remediation of related regulatory processes such as AML, Politically Exposed Persons (PEPs), sanctions etc. This will include:

• Providing guidance and input to businesses on financial crime matters, management practices and standards to ensure the Bank remains compliant.
• Support regulatory engagement on specific financial crime issues and risks; and ensuring that relevant issues are brought to the attention of the Head of Savings and Central Compliance as appropriate.
• Working within the Consumer Franchise in undertaking relevant Quality Assurance Testing that will assess team adherence to Regulatory processes (KYC, Payments, AML, PEP/Sanctions)
• Maintain effective relationships with Management, team leaders and staff to ensure that the key aims of the Bank are achieved.
• Support the Consumer Financial Crime Team in providing guidance and input to the businesses on financial crime matters, best practices and standards to ensure the Bank remains compliant in financial crime matters.
• Provide guidance on the application of Financial Crime policies, including (but not limited to) AML, Fraud (internal and external), Anti-Bribery & Corruption along with appropriate remedial action following financial crime related breaches.
• Support best practice in financial crime compliance by promoting a positive image of financial crime approach by maintaining high standards and ensuring staff are aware of, and are competent in, the relevant financial crime policies and procedures.
• Ensure all relevant Quality Assurance Testing is undertaken in a robust and timely manner
• Engage in a high performing culture characterised by capable, engaged people and efficient processes, in order to deliver high levels of performance.
• Support a continuous improvement culture within the Savings Team by promoting the identification of opportunities to improve/re-engineer Bank processes.
• Assist and support the operational risk framework for the Bank through regular review of key controls and compliance with financial crime policies, in order to ensure business areas, operate within risk appetite.
• Review of all financial crime related transaction monitoring reports and investigation into any irregularities, formulating any internal or external reports as necessary.
• Provide assistance to the enforcement agencies in the investigation of financial crime.

• Hold/commit to studying/obtaining an appropriate professional qualification (minimum ICA Advanced Certificate in Financial Crime Prevention and/or Anti Money Laundering) preferred.
• Providing advice to the Consumer Team
• Proven financial crime experience gained within a financial services environment.
• Successful track record of achievement with financial crime related responsibilities.
• Good product and sector knowledge of the broad financial services regulatory regime.
• Most likely to have a compliance function background or detailed knowledge and exposure to quality, risk and compliance matters
• Understanding of Quality control requirements in financial services operations for both phones and back office processes
• Computer literate (good knowledge of MS Office suite – Excel, Word, Power-Point)
• Knowledge of conduct risk and TCF
• Evidence of aptitude, logical and analytical skills
• Conversant with relevant Financial Crime compliance regulations and PRA/FCA Handbook content and industry best practice guidelines.
• Good analytical skills, confident and self-assured.
• A self-starter; an ability to think on one’s feet and deal with unexpected challenges
• Team player skills, i.e. comfortable working with colleagues of all grades and backgrounds
• Calm under pressure, adaptable and agile in approach
• Enthusiastic “can do” attitude, motivated and driven to build a satisfying and rewarding career
• Ability to demonstrate decisiveness and sound judgment on a consistent basis
• An aptitude to learn/develop skills base
• Strong initiative and willingness to create & develop new standards and agenda for Financial Crime within Operational Risk/Compliance arena

Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include:

• Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment
• Free access to Headspace, a mindfulness & meditation digital health app
• Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause
• EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health
• Cycle to work scheme
• Discounts on gym membership
• Contributory pension scheme & death in service

Your Lifestyle - It’s important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you’re enjoying your leisure time.

• Minimum of 27 days holiday per year
• Option to buy or sell holiday days through our flexi-holiday scheme
• Discounts on gym membership nationwide
• Access to discounts on a range of high street and online brands
• Community support and charitable giving

Your Contribution - We’re focused on rewarding those that go the extra mile in helping us achieve our goals.

• Participation in our annual discretionary bonus scheme designed to reward your contribution to our success
• Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done