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About the team

The IT Regulatory Compliance (ITRC) team ensures our IT environment complies to GLBA, FSSC, PCI-DSS, NACHA, and SOC2 by guiding control implementation and execution across various lines of business. We act as a vital partner to the business with a direct impact to the company's ability to succeed. We are the primary liaison to independent assessors attesting to the state of our control environment. We work closely with the business providing regulatory guidance on new product lines and technologies.

About the role

Zillow Group is seeking an IT Compliance Manager to join the Corporate Compliance Team, reporting to the ITRC Director. Working in close partnership with technology and compliance partners, this role is responsible for managing a team of IT compliance professionals in maintaining and improving our GLBA and FSSC program, which focuses on financial services products. If you are a strategic problem solver, enjoy process improvement, and want to make big contributions to a fast-growing enterprise, we encourage you to apply!

You Will Get To:

• Contribute to the strategy of the ITRC team in the area of Financial Sector controls, including control framework adoption, providing Compliance-as-a-Service, and identifying and implementing improvements to scale the program
• Lead development, implementation, and maintenance of IT controls
• Develop and implement an effective continuous monitoring and testing program with the goal of ensuring compliance activities are performed effectively across the enterprise
• Coordinate management of deficiency remediation across the Financial Sector, including review, risk rating, implementation tracking, and reporting
• Contribute to team compliance report generation of metrics by collecting, analyzing, and summarizing information
• Collaborate with partners and the engineering team to build policies, standards, processes, and procedures to support compliance requirements are implemented in an enforceable manner
• Communicate regularly with partners to ensure status shared and risks and blockers are appropriately addressed
• Identify compliance risks and communicate to ITRC Director
• Facilitate internal and external audits
• Maintain legal and regulatory compliance by researching and communicating requirements to team and partners and enhancing control framework and processes as necessary

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role.

In California, Colorado, Connecticut, Nevada, New York City and Washington the standard base pay range for this role is $130,900.00 - $209,100.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Nevada, New York City and Washington and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

• Contribute to the strategy of the ITRC team in the area of Financial Sector controls, including control framework adoption, providing Compliance-as-a-Service, and identifying and implementing improvements to scale the program

• Lead development, implementation, and maintenance of IT controls

• Develop and implement an effective continuous monitoring and testing program with the goal of ensuring compliance activities are performed effectively across the enterprise

• Coordinate management of deficiency remediation across the Financial Sector, including review, risk rating, implementation tracking, and reporting

• Contribute to team compliance report generation of metrics by collecting, analyzing, and summarizing information

• Collaborate with partners and the engineering team to build policies, standards, processes, and procedures to support compliance requirements are implemented in an enforceable manner

• Communicate regularly with partners to ensure status shared and risks and blockers are appropriately addressed

• Identify compliance risks and communicate to ITRC Director

• Facilitate internal and external audits

• Maintain legal and regulatory compliance by researching and communicating requirements to team and partners and enhancing control framework and processes as necessary

Who You Are

• Bachelor’s Degree in Management Information Systems or equivalent professional experience

• Minimum 8 years experience in compliance, audit, or a similar field

• Knowledge of financial sector information security standards and frameworks such as NIST CSF, NIST 800-53, FFIEC, SOC, GLBA, and FSSC

• Familiarity with AWS cloud security practices and the shared responsibility model

• Strong project management skills and the ability to guide team members to meet target dates and keep organized records

• Strong interpersonal skills including experience building positive relationships with partners

• Outstanding communication skills, both written and verbal

• Experience advising on AI technologies or use of AI technology to enhance compliance preferred

• Preferred certifications include Security +, CRISC, CISA, CISSP, or CIPP

Get to know us

Zillow is reimagining real estate to make home a reality for more and more people.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at [email protected].

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.