Job description
Perform the logistical and general administration of the site activities, supporting Field Service Engineer/Installation Site Manager teams
Your Mission
- Manage Field Service Engineer/Installation Site Manager job expenses reports and time sheets
- Manage Purchase Requisitions in SAP for the internal Field Service Engineer/Installation Site Manager and Service activities for the external
- Actively monitor and control risk related to Field Service Engineers' activities on site
- Manage and collect data for Field Service Engineer/Installation Site Manager activities reporting
- Ensure effective utilization of Field Service Engineers management tools, such as SAP B1, FSM.
- Report on working time, service reports tracking, Occupation rate, KPI, cross border, mapping skills, training follow up
- Perform Field Service Engineer data follow up in the portal
- Perform goods receipt for external Field Service Engineers
- Collect all cost related to intervention, such as supplier invoices, SR worksheets, airfare; post in ERP and send to requestor
- Validate cost, ready to bill and update Service and/or Sales Order if required
- Intercompany/customer invoices
- Perform other general administrative duties
Your Profile
Language Requirements
- English
- Foreign language as per regional allocation is a plus
Professional qualifications and Experience
- Professional qualification in logistics and/or general administration
- Available to travel (up to 5%)
Key leadership Behaviour
- Ability to build relationships very fast
- Used to work with remote contact person (Field Service Engineer, Manager, etc.)
- Experience with handling invoices
- Process Management