Field Technician Scarborough, England
Job description
Salary + Benefits: Between £26,505 - £33,131 Dependent on Experience + 25 Days Holiday + Company Pension + Development through Career Progression Plan + Guaranteed one-off pro-rata’d bonus
Location: Scarborough/Malton
What will the role involve?
In this role, you will safely carry out day to day activities on a 24/ 7 rota ensuring they are completed on time, to budget and to the required quality that enable the effective operation of the Yorkshire Water network. This includes proactive network operation and maintenance activity; completion of operational risk assessments and the supervision of all network intervention; and responding quickly and effectively to network failure to minimise the impact upon key performance targets, including but not limited to those relating to Water Supply Interruptions and Water Quality.
You will have customer facing responsibility for the delivery of front-line customer service, resolving customer queries through attending customer appointments, and driving resolution through a combination of problem solving, network optimisation and the promotion of R+M work where required.
What Skills and Experience are we looking for?
Essential
- Full UK driving licence
- Experience of delivering against challenging upper quartile business targets and performance commitments.
- Builds and always maintains effective internal and external relationships to high standard – acts as a role model.
- Ability to influence and drive the right culture and behaviours.
- A positive approach to handling changes, embracing all nature of change including technology, process, behavioural and organisational change.
- Demonstrate excellent customer service both internally and externally.
- Excellent communication skills.
- IT literate.
- Team player who can work in many different teams showing respect for others, providing helpful feedback and supporting the development of others
Desirable
- Previous experience in a commercially orientated and/or regulated environment.
- Previous experience gained within the water or wastewater sectors or within the broader utilities, process or manufacturing industry sectors.
- Technical understanding of water network and assets
To apply for this exciting opportunity, please send your CV and cover letter to us today. We look forward to hearing from you!
Advert End Date: 2nd June 2033
What's in it for you?
We are committed to attracting and developing the best people across our business. Our suc-cess relies on our ability to provide a supportive, inclusive and motivating environment where everyone has a role to play in supporting the delivery of outstanding service to our customers.
We offer excellent career opportunities to our colleagues, in an environment that is challenging and rewarding.
We are looking for highly talented people who can demonstrate an affinity with our values to help us achieve our vision of 'taking responsibility for the water environment for good'. In re-turn, we offer a lively and diverse environment in which people can build a long and varied ca-reer, rewarded with an excellent salary and benefits package.
Company Information
Everyone has an idea of what a water company does. Here in Yorkshire we make sure that all 5.2 million people living in the region have clean safe drinking water on tap and their waste water taken away. But for us it's so much more than this.
We care passionately about the environments and communities in which we work; we always look for new innovative ways to do things that deliver great value for our business and deliver the service our customers want and expect.
Our customers are at the heart of what we do and how we do things. We work best as a com-pany to deliver this when we work together - team work, creativity, enthusiasm and passion are inherent within our 3000 people who work 24/7 365 days a year to keep Yorkshire's water flowing.
We are a business that has its eye on the future, planning ahead to look after Yorkshire's wa-ter, today, tomorrow and always.
Yorkshire Water values equality, diversity and inclusion we celebrate and support difference and believe that everyone should be treated with respect. We welcome applications from all individuals, regardless of gender, marital status, parental status, sexual orientation, race, col-our, ethnic or national origin, disability, age, religion or belief and trade union membership.
Yorkshire Water reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.
