Job description
Field Service Technician
Hardwire Telecom Ltd is a Victoria-grown company created in 2006.
We consist of the combined talents of local communications technicians with a shared desire to provide a better communications service to Victoria and Vancouver Island.
We offer diverse specializations in telephone systems and computer network construction into one full-featured communications company. As a team, our experience adds up to nearly 40 years in the field. Augment that experience with a hand-picked support team and you have a company with an impressive ability to deliver superior products and services, backed with the long-term support structure that defines our company.
Perks and Compensation:
Competitive wage
Extended benefits
A company vehicle
Tools
Training and development
Opportunity to grow into a larger role for the right candidate
Great work culture
About you:
You are seeking a full-time and year-round technician role with a local, community-based company. You enjoy working with a small team and also work well independently. You are a learner and career development is important to you. You are personable, and build lasting, professional relationships with clients as well as your peers. You are a natural at trouble shooting and enjoy wearing multiple hats. Your previous experience provided you a good understanding of wiring and networking.
About the role:
The Field Installer Technician will install wiring and communications systems for our commercial clients. They will retrofit existing spaces with wall fishing, void spaces and surface raceway, and install communication wiring and systems to our signature high-quality standards. Wire work will be neat, drywall incisions accurate and completion of tasks will be timely. There will be a small amount of time spent in the office to update and maintain client records, and for skills development/education, but the work is primarily in the field.
This position will be the contact person on-site for the client. They will be trained to assess the scope of work, complete the job set-up and communicate well with the client and maintain that relationship at all times.
The technician will maintain their vehicle, track and manage materials and tools for each job, and accurately account for time spent.
Requirements: Experience in traditional telephone and network wiring and networking is essential.
Applicants who are comfortable programming phone systems, and/or basic networking admin courses, and with an ability to communicate with IT professionals are all assets to the candidate’s potential.
Technicians having strong IT skills that include the ability to configure and install routers, smart switches, and interface with servers is desired, along with a clear understanding of Firewalls, VPNs and WiFi.
The successful candidate will be trained on specific phone systems and provided ongoing career development according to market needs. It’s essential that the chosen applicant possess strong computer skills, excellent troubleshooting, analytical and organizational skills and with confident and respectful people skills.
All applicants must have a valid driver’s licence with a clean abstract.
The selected applicant will be required pass a criminal record check and successfully obtain a security clearance.
Please visit our website to learn more about us: http://www.hardwiretelecom.com/
To join our team, please submit your resume through this job posting. *No telephone inquiries.
Job Types: Full-time, Permanent
Job Types: Full-time, Permanent
Salary: $26.00-$28.00 per hour
Benefits:
- Company car
- Dental care
- Extended health care
- Paid time off
- Tuition reimbursement
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Victoria, BC: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Wiring: 2 years (required)
- Computer networking: 2 years (required)
- programming phone systems: 1 year (preferred)
- Working in confined spaces?: 1 year (required)
- Working in high places: 1 year (required)
Language:
- English (required)
Licence/Certification:
- Driving Licence (required)
Shift availability:
- Day Shift (preferred)
Work Location: In person