field service engineer United Kingdom
Job description
77312
This LV Field Engineer (Trees) will report to Regional Tree Manager and will work within Network Operations – Eastern Region based in our Bury/Colchester/Norwich office. You will be permanent employee.
You will attract a salary of £37,684 per annum + benefits and a bonus of 3%.
Close Date: 29th July 2023
All applications will be reviewed after the close date.
We also provide the following additional benefits
Annual Leave
Personal Pension Plan – Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)
Tenancy Loan Deposit scheme
Tax efficient benefits: cycle to work scheme
Season ticket loan
Occupational Health support
Switched On – scheme providing discount on hundreds of retailers products.
Supplier discounts, such as O2, EE, Vauxhall cars, Universal tyres
Discounted access to sports and social clubs
Employee Assistance Programme.
Job Purpose:
To work as part of the Tree Team within the Eastern Region geographical area planning and delivering LV shutdowns for tree cutting work and providing technical support where required. Also you will support local areas of high fault activity. You will include liaison with customers, network operations and control, local area schedulers and the management of field staff and management of contractors.
Principal Accountabilities:
Ensure safety management throughout all responsibilities.
Responsibility for delivery of planned LV shutdowns to time, cost and quality.
Ensure staff comply with all procedures and work to a high standard of quality.
Daily planning, coordination and real-time responsibility for the efficient utilisation of resources.
Communicate with LV control – submission of LV switching log, complete LV network operations in accordance to distribution safety rules and procedures etc.
Ensure that the Asset Database – SAP, is updated with completed work etc. By the system.
Support and provide technical support to field staff,
Manage and resolve any contractual issues, with the support of Contract Management.
Produce Risk Assessments and Method Statements for the safe delivery of projects work.
Complete quality assurance checks of works completed and to rectify any quality issues identified.
Communicate with and manage relationships with our customers to meet their expectations wherever possible.
To be prepared to assist other sections e.g. organisational changes, system emergencies etc as determined by your experience.
Nature and Scope:
You will be an important contributor to a team responsible for the planning and delivery of an LV shutdown programme associated with tree cutting work. Together with the scheduling team, Safety & Compliance Supervisors and Field Staff you will deliver an excellent service to the customer, ensuring we meet the requirements of our Guaranteed Service Standards and achieve outstanding performance against the Broad Measure of Customer Service (BMoCS)
Qualifications:
Essential
Experience of overhead networks
Overhead and Underground LV switching authorisation on the EPN network
IT literate including MRS, SAP etc.
Current valid driving licence
Desirable
ONC Electrical Engineering (or equivalent)
Overhead and Underground HV authorisation on the EPN network
NRSWA (City & Guilds) Supervisors certificate
IOSH Managing Safely certificate
Familiarity with MS Excel spreadsheets
Key Competencies
Essential
Organisational Awareness
Customer Service
Safety Management
Flexibility
Desirable
Project Management
Prioritisation/Scheduling experience
Health & Safety Responsibilities
Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment.
Employees will ensure they fully understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and particularly where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied.
Employees need to be aware that for some craft and operational roles that work at height, or use fall arrest devices, there is an upper weight limit of 116Kg due to maximum safe working load of the safety equipment that is used.
If in doubt ask!
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
