Field Service Engineer Royston, East of England, England
Job description
We are looking for a Field Service Engineer to join our team. You will have a HND in Electrical/Electronic or Mechanical engineering (or equivalent).
We have a very interesting and rewarding role of Field Service Engineer to work with clients in the Home Counties region . Your role will be to improve customer satisfaction, maximize customer retention, and increase profitability, whilst delivering a world class customer service experience.
What you will accomplish together with us
Provide service and customer support during field and inhouse visits.
Manage all on site installation, repair, maintenance and test tasks.
Diagnose errors or technical problems and determine proper solutions.
Produce timely and detailed service reports.
Ensure the timely and correct documentation of processes.
Follow all company's filed procedures and protocols
Cooperate with technical team and share information across the organization.
Understand customer requirements and make appropriate recommendations.
Build positive relationships with customer
What will convince us
HND in Electrical/Electronic or Mechanical engineering (or equivalent).
Ability to troubleshoot, test, repair and service technical equipment.
High customer orientation.
Team spirit.
Familiarity with mobile tools and applications.
A suitable reliable vehicle will be required to use for which you will reimbursed.
What we offer
Our ambition is to simplify progress in life science research and the biopharmaceutical industry to help translate scientific findings into new therapeutics faster and more efficiently. So that more people can obtain access to better medicine. Nearly 13,000 employees at more than 60 production and sales locations worldwide are committed to this vision. And together, we have grown strongly over the past years. Do you also want to contribute to our vision? Grow with us and benefit from working with a Global Player that has kept its familiar atmosphere:
Opportunity for international career development: A global network offering seminars and training sessions, expert and manager career paths
Open and highly collaborative culture: Mutual support within teams and working as equals, team spirit and international collaboration
Work-life balance: Working from home at many sites
Intelligent working environment: Working in smart buildings with the latest technology and equipment
Ambitious goals: Sartorius plans to double its sales revenue approximately every five years and expects to grow its global team to approximately 15,000 people in 2025.
We look forward to receiving your application.
www.sartorius.com/career
