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Job description

We have an exciting opportunity with one of our cleints to become an IT Field Engineer in Derby.

Role Responsibilities:

• Field Based Involving direct customer contact for the installation and refit of EPOS equipment, PC Hardware, software and peripherals.

Main Duties and Responsibilities:

• Carry out the installation of EPOS Equipment, including new store installs.
• Capable use of both hand tools and power tools.
• Software upgrades such as store migrations and windows upgrades.
• Configuration of base units and peripherals.
• To complete all documentation accurately and efficiently.
• To always maintain vehicle stock.
• Technical point of contact for new contracts/customer as and when required.

Essential Skills:

• An interactive and team driven approach.
• Great customer service skills & ability to prioritise workload.
• Ability to follow detailed bespoke Installation Manuals.
• Ability to work in a high-pressure environment.

Background & Knowledge:

• Experience of a Field Engineer function is an advantage.
• Proficient in the use of Microsoft Office Software.

Additional Information:

• To work any 5 out of 7 days and additional hours when required.
• Expected to work away from home as required.
• To hold or be working towards a valid ECS qualification.
• Valid UK Drivers License (No more than 6 points, DD or DUI)
• Annual Leave: 22 Days per year
• Company Vehicle and Company Phone Provided.

Job Types: Full-time, Permanent

Salary: £25,575.00 per year

Benefits:

• Company car

Education:

• GCSE or equivalent (preferred)

Experience:

• Technical support: 1 year (preferred)
• Customer service: 1 year (preferred)

Work Location: On the road

Reference ID: BMC0723