field service engineer

field service engineer Derby, England

Cerco Limited
Full Time Derby, England 25575 - 12.04 GBP ANNUAL Today
Job description

We have an exciting opportunity with one of our cleints to become an IT Field Engineer in Derby.

Role Responsibilities:

  • Field Based Involving direct customer contact for the installation and refit of EPOS equipment, PC Hardware, software and peripherals.

Main Duties and Responsibilities:

  • Carry out the installation of EPOS Equipment, including new store installs.
  • Capable use of both hand tools and power tools.
  • Software upgrades such as store migrations and windows upgrades.
  • Configuration of base units and peripherals.
  • To complete all documentation accurately and efficiently.
  • To always maintain vehicle stock.
  • Technical point of contact for new contracts/customer as and when required.

Essential Skills:

  • An interactive and team driven approach.
  • Great customer service skills & ability to prioritise workload.
  • Ability to follow detailed bespoke Installation Manuals.
  • Ability to work in a high-pressure environment.

Background & Knowledge:

  • Experience of a Field Engineer function is an advantage.
  • Proficient in the use of Microsoft Office Software.

Additional Information:

  • To work any 5 out of 7 days and additional hours when required.
  • Expected to work away from home as required.
  • To hold or be working towards a valid ECS qualification.
  • Valid UK Drivers License (No more than 6 points, DD or DUI)
  • Annual Leave: 22 Days per year
  • Company Vehicle and Company Phone Provided.

Job Types: Full-time, Permanent

Salary: £25,575.00 per year

Benefits:

  • Company car

Education:

  • GCSE or equivalent (preferred)

Experience:

  • Technical support: 1 year (preferred)
  • Customer service: 1 year (preferred)

Work Location: On the road

Reference ID: BMC0723

field service engineer
Cerco Limited

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