Job description
RoyaleResorts are a rapidly growing company providing holiday accommodation in some of the most beautiful regions of the UK.
We are looking for a Warden to be responsible for the upkeep of the grounds on our site - Shamba Holiday Park and assist in Receptionist when needed.
Schedule: 0 hours - seasonal role
Duties & Responsibilities:-
- To manage the check-in/check-out process
- Provision of a warm and welcoming introduction to customers upon arrival at reception, escorting them to their pitch and providing them with all the relevant information for their stay
- Manage and finalise touring bookings including creating bookings, dealing with enquiries, taking payments and managing the arrival and departure processes
- Ensure all cash is managed securely and properly accounted for
- Answer the phone and respond to client enquiries
- To conduct regular checks throughout the park to ensure that standards are maintained
- Responsible for the opening and closing of reception in accordance with reception opening hours and roster
- To ensure all on site waste bins are emptied on a regular basis
- To ensure all signage is appropriate and in line with Royale brand guidelines
- Assist in the maintenance of park buildings and equipment and complete any planned daily, weekly and monthly maintenance tasks or as requested by the Park Supervisor
- Complete general grounds maintenance, including grass cutting, strimming and edging
- Maintain park hedges, trees, flower borders, walkways, fencing and paths as required
- Clearing of drains, down pipes and guttering
- Maintaining pitches/footpaths/roadways free from litter, leaves, ice/snow and falling debris
- Schedule testing and maintenance of all the grounds maintenance equipment in accordance with any guidelines or requirements as stipulated by management
- Perform cleaning duties of the ablution block
- Conduct routine and spontaneous security inspections of the park
- Promptly and professionally respond to security and other emergencies ensuring that where applicable
- Ensure the park is compliant with the Site License
- Ensure the park complies with Health and Safety
- Follow regular auditing of equipment and outdoor spaces
- Notify Park Supervisor of all issues and ensure they are logged