Job description
Circet Home division is looking to recruit Fiber Engineer in Southampton, UK area.
Circet Ireland & UK (Formerly KN Group) have built an ever-growing portfolio of specialist services. We are leading providers to the Telecommunications, Transport Infrastructure and Power Sectors in Ireland and the UK. We are driven to be innovative and proactive in delivering solutions that meet our client’s expectations while not losing sight of their changing requirements. With over 4000 employees across Ireland & UK we continue to bring people together to make this happen.
The role of Fibre Engineer reporting to the Fibre Supervisor is responsible for installation and servicing FTTP and client CPE across multiple clients. The Fibre Engineer will be working overhead and underground using both OR PIA and client specific network. Activities will include using ABF equipment, plant equipment, backfill and reinstatement within customer boundaries.
Key Duties and responsibilities :
- Use and basic maintenance of a works tablet, fibre splicing machine, power meter, fibre identifier and micro scope;
- Splicing within loss limits;
- Installation of fibre passive as per the client specification ensuring quality is being adhered too;
- Reading and understanding the test results for troubleshooting purposes;
- Ensure company policies and procedures are followed;
- Follow the company Incident Reporting procedure, reporting any incidents and accidents immediately;
- Proactively address customer enquiries, resolve issues and obtain customer feedback;
- Support company teams in achievement of deadlines;
- Maintain positive and healthy relationship with various teams to ensure customer service effectiveness;
- Participate in training & upskilling of Fibre Engineers and be a role model for junior staff setting an example;
- Manage a project that delivers the objectives required to meet or exceed kpi targets;
- Provide direction to your project team – inclusive of sub-contractors;
- Ensure that the project is fully compliant with the local authority and for the administration of streetworks legislations;
- Take ownership of the commercial aspects of the contract / project and ensure the project does not go into financial breach.
Qualifications, knowledge and skills required:
- Demonstrable experience with a proven track record working in a networking engineering environment;
- Advanced knowledge of FTTP and FTTH technologies;
- Working with optical transmission equipment from well established;
- Sound ability to diagnose problems with existing equipment and fix faults up to resolution;
- Ability to communicate fluently with the customers and should possess good customer service skills Experience advantageous;
- Should possess ability to interpret technical issues through the non-technical description provided by their customers;
- Certified in SA001, SA002, S8, S7, IPAF 1b, NRSWA unit 2;
- Experience in blown fibre and splicing;
- Backfill and reinstatement;
- Experience working on the Openreach network using PIAIOSHH / NEBOSH qualified (desirable);
- Sound knowledge of all HSEQ regulations;
- Good communication, people management and leadership skills;
- Knowledge of contract documentation and specifications.
The role is suit to all applicants and Circet is an equal opportunity employer.