Fees Office Assistant London, England
Job description
The University of London
The University of London is a leading UK provider of distance and digital education internationally, offering programmes to 45,000 students in 190 countries around the world. Although proudly rooted in London, our community and impact are global. We are a national leader in the humanities, and we promote their value to society and the economy through knowledge creation and exchange.
We are also a federation of 17 world class higher education institutions, with collaboration at the heart of our ethos. The University of London federation is a collective community of more than 240,000 learners and 50,000 staff, delivering world-leading research across all disciplines.
Our passion for increasing access to education and mobilising the collective power and expertise of the federation is central to our ability to transform lives around the world and address the global challenges of the future.
The Fees Office
The Fees Office is responsible for processing all student fee transactions and responding to all the associated enquiries.
The Role
The post holder is responsible for responding to all enquiries from students, sponsors, recognised teaching centres and member institutions. They support the day-to-day operation of the Fees Office and will process all types of student fees payable to the University of London Worldwide.
The successful candidate will have excellent customer service skills, attention to detail, a flexible approach and be a good team-player. The ideal candidate will have experience of working in a customer facing role, processing financial transactions with credit control experience
For a full person specification and job description, please download the below documents.
Further information
To be considered for this opportunity, please submit your application (by clicking ‘apply for job’ at the bottom of this page) before the closing date by midnight on Tuesday, 23rd May 2023.
Interviews are scheduled to take place in the week beginning 5th June 2023
The University reserves the right to close the vacancy earlier than the published end date should it receive sufficient applications to warrant earlier shortlisting. Preferential consideration will be given to the University redeployment pool.
The University of London is committed to promoting a diverse and inclusive working environment where we can all be ourselves and succeed. We particularly encourage applications from members of Black, Asian, and Minority Ethnic communities as this group is currently under-represented in senior levels within the University. All appointments will be made on merit, based on the criteria identified in the job description.
Pursuing excellence in education and equal opportunities.
www.london.ac.uk
