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Job description

Position: Assistant Manager

About the Company:

We are a thriving retail store with a passionate team, known for delivering exceptional customer service and hosting exciting events. Now my client are looking for an experienced Assistant Manager.

Responsibilities:

• Support the Store Manager in overseeing day-to-day store operations and ensuring a smooth and efficient operation.
• Lead and motivate the team of 11 employees, fostering a positive and collaborative work culture.
• Utilise your commercial acumen to drive sales and contribute to achieving set targets and store profitability.
• Ensure the highest standards of customer service, ensuring every customer has a memorable shopping experience.
• Collaborate with the Retail Director to implement strategies for increasing footfall and sales.
• Participate in visual merchandising to create an engaging and visually appealing store layout.
• Monitor inventory levels and assist in stock management to optimise product availability.
• Facilitate staff training and development to enhance skills and expertise within the team.
• Handle customer inquiries and complaints, ensuring their needs are addressed promptly and professionally.
• Assist in organising and coordinating store events to enhance the store's appeal and attract customers.

Requirements:

• Proven experience in a retail or customer-facing role, with exposure to leadership or supervisory responsibilities.
• Strong leadership skills with the ability to inspire and motivate a team.
• Commercially minded with a track record of driving sales and achieving targets.
• Excellent communication and interpersonal skills to interact effectively with customers and team members.
• Customer-focused with a commitment to delivering exceptional service.
• Detail-oriented and well-organised, capable of managing multiple tasks efficiently.
• Flexibility to work on a rotating shift schedule, including weekends and holidays.

Benefits:

• Private healthcare
• Gym discounts
• 40% staff discount
• 24 days of annual leave, plus bank holidays

Job Types: Full-time, Permanent

Salary: Up to £28,000.00 per year

Benefits:

• Employee discount
• Private medical insurance

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Are you fully flexible Monday - Sunday?

Experience:

• Retail Assistant Manager: 2 years (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person

Reference ID: 00LHR86