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Job description

Main Objective

· Work directly with families in private law proceddings and to help them overcome barriers that are preventing meaningful relationships in separated families.

General

• Proactively take ownership in developing own knowledge to understand the context of the work of the company and associated risks, challenges and priorities

• Maintain at all times strict confidentiality of information relating to any sensitive information

• Communicate information effectively using the correct channels;

• Ensure familiarisation and adherence with Swan Family’s policies and procedures at all times

• Meet obligations in respect of Health and Safety, primarily not putting self and others at risk of harm

• Carry out responsibilities effectively, accurately, promptly and in a well-organised way

• Observe and work to the Swan Family’s Core Values

• Dispose of confidential paperwork appropriately using secure methods

• To uphold Swan Family’s core values, including treat all with respect. Swan Family operate as an anti-bullying organisation. Any abuse of this policy will be dealt with by disciplinary action, up to and including dismissal.

Principal Duties

• Working in partnership with Cafcass

• Working directly with families to achieve the ICFA 4 Key outcomes for families

• Be able to manage your own case load and complete all work with each family

• Ensuring PWP and FR’s are submitted by the submission due dates

• Liaise with FCA’s where necessary

• Attend regular workshops with other co-ordinators and meetings to share practice and continue professional development

Performance Measurement

• Meeting or exceeding deadlines and timeframes set for tasks and projects.

• Meeting or exceeding agreed Key Performance Indicators for specific projects, to be agreed prior to the project commencement date

• The jobholder’s commitment to, and success in, their Personal Development Plan

• Improvement in the quality and content of service provided

• Ability to cope with periods of high workload and prioritise tasks

• Contribution to the overall team effort

• Achievement of goals indicated in monthly performance reviews

• Achievement of all areas of minimum performance standards

Strict Confidentiality

Due to the nature of the information the job holder will be exposed to, it is essential that they maintain the highest level of confidentiality at all times. Failure to do so may result in disciplinary action, up to and including dismissal

Job Type: Part-time
Part-time hours: 28 per week

Salary: £11.54 per hour

Schedule:

• 8 hour shift

Application question(s):

• Do you have a level 3 or equivalent in Childcare?
• Do you have a current DBS?

Work Location: In person