Family Carer Adviser Ipswich, England
Job description
£25,408 for 37 hours a week
37 hrs per week fixed term until 31 March 2024
Based in Claydon
About the role
An exciting opportunity has arisen within the Adult Services Team at Suffolk Family Carers, providing information, advice, guidance and emotional support to family carers; to complete carers assessments and emergency plans in line with statutory guidance. This is a rewarding role that will see you actively supporting family carers with practical help, assessing the needs of the family carer using a solution focused approach.
You will be part of the larger friendly and supportive Adult Adviser team who work within Adult Services, with the opportunity for hybrid working.
Key tasks for this role:
· To provide in-depth information, advice, guidance and emotional support to family carers in all communication formats.
· To accurately complete and record Carers Assessments and interactions with family carers on Suffolk County Council’s database (Liquid Logic) and our internal database (SCIL).
· To actively listen to family carers, gaining an understanding of their caring role and the impact it has on them.
· To flexibly work across the services, within reasonable expectations, as and when required, to support business need.
· To work closely with, and refer to, other Suffolk Family Carers services, as required.
· To signpost or refer family carers to organisations for further support and information
About you
If you have the following, we would love to hear from you:
· The ability to communicate in an empathetic and tactful way in difficult and emotional circumstances
· Good planning and organisational skills with the ability to prioritise workload effectively
· Excellent interpersonal and networking skills with the ability to relate to people from a variety of backgrounds and at all levels
· Understanding of safeguarding (adults and children) procedures
· Excellent use of IT, including MS Outlook, Word, Excel, databases and PowerPoint
· Ability to travel between locations as required
This role will be subject to an enhanced DBS check, which will be carried out following acceptance of any offer made to the successful candidate
But why work for us?
For over 30 years Suffolk Family Carers have been helping family carers of all ages across Suffolk get the support they need to live fuller lives. We provided information, advice and guidance to thousands of family carers each year and is recognised nationally as the GSK Impact Award winner 2019.
Our credible representation of family carers’ needs enables us to campaign on issues that affect them, to ensure their voices are heard. We will keep driving change across society to enable family carers to have a life of their own alongside their caring role.
We offer some great employee benefits, which include:
· flexible working and hybrid working opportunities, depending on role
· enhanced annual leave entitlement
· competitive salary
· Various wellbeing at work initiatives
If you would like to work for an organisation that values people as individuals with diverse opinions, cultures, lifestyles and circumstances we would like to hear from you.
To apply, please read the job specification before uploading your CV and Cover Letter. Your supporting statement in your cover letter should clearly evidence how you meet the role requirements (set out in the person specification section of the job spec).
Closing date: 11 June 2023 - Please ensure that you apply early as we will be shortlisting and interviewing through out the application window and reserve the right to close early.
Interview date: 19 June 2023 (Could be subject to change)
Informal enquiries: Demi Smith Project Manager (Adult Services)
Please find the full job specification and further details on our website, www.suffolkfamilycarers.org/work-with-us
Job Types: Full-time, Fixed term contract
Contract length: 9 months
Salary: £25,408.00 per year
Benefits:
- Additional leave
- Company pension
- Health & wellbeing programme
- On-site parking
- Sick pay
- Work from home
Schedule:
- Monday to Friday
Work Location: Hybrid remote in Ipswich, IP6 0AJ
