facility administrator London, England
Job description
Operations Coordinator
Orpington - BR6 9JU
Salary £29-31,000
Monday-Friday 9am-5pm
28 days holiday + Bank holiday + Christmas shut down
Free parking
A newly created role available for an Operations Co-ordinator to join a growing facilities organisation that proudly remains a privately owned family run business. Committed to delivering high levels of expertise, dependability, and "hassle-free" customer service to both the private and public sector.
They have built a reputation that is second to none, with high levels of customer and employee retention.
No two days will be the same as an Operations Co-ordinator. You will be supporting the Directors, Office Manager and admin team with adhoc tasks and their day-to-day business activity for engineers. You will be given hands on, on the job training. There is a great on boarding process with regular opportunities to develop your skills further.
As an Operations Co-Ordinator working in a busy, fast paced facilities helpdesk setting you will be:
- Responsible for planning, scheduling and coordinating all required works, ensuring maximum productivity and minimising travel time
- Supporting customers from the back office - working closely with account managers and area managers who will manage the client relationship
- Working within the Administration team, responding to requests, adhering to KPI's and SLA's
- Pricing works and raising quotations
- Liaising with Sub Contractors and engineers to plan works and the hiring of machinery
- Arranging permissions to work including documents for specific tasks and clients relating to health and safety (COSHH) and Risk assessments (RAMS)
- Providing regular management reports
- Managing Stock control & purchasing products upon request by management and account handlers
As an Operations Coordinator you will have the following:
- A high level of initiative, with drive to continuously improve processes and procedures
- Effectiveness when working within a team to achieve common goals
- Working independently and equally as a key member of a high performing team in a fast-paced environment
- Great attention to detail and comfortable enough to work on their own
- Excellent communication skills and telephone manner
- Proficient with Microsoft 365 and keen to learn new technologies and systems
- Any helpdesk, or experience with coordinating works or engineers would be beneficial
Immediate interviews available - Contact Kristina Todorova on 01634 668 186
