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We have an amazing opportunity for a talented Facilities Services Manager to lead the Sodexo facilities services for our global client GSK at their prestigious site in Brentford for a 6 month period.

With your leadership skills, enthusiasm, and ability to lead and motivate a team you will deliver the optimum service to GSK House.

As well as leading our team you will be responsible for ensuring that all financial and performance targets are met, timely and accurate reporting, and monitoring health and safety regulations.

If you are a dynamic leader with a passion for delivering exceptional customer experiences, then this is the ideal opportunity for you to join our team.

At Sodexo, we strive to consistently deliver exceptional service to our clients, which is at the heart of everything we do. We are committed to achieving 100% client satisfaction through our commitment to innovation and quality improvement, ensuring that we deliver results that exceed client expectations. We believe that a culture of service excellence and innovation drives positive outcomes, and we strive to provide the best services possible.

By joining Sodexo, you will be part of something greater, working in an environment that fosters innovation and supports your professional growth. Become a valued member of our team, where you can act with purpose and thrive in your own way.

• Act as the representative of Sodexo for the services under your control through effective leadership and to ensure that all assigned service streams deliver both qualitative and quantitative results.
• Lead local Customer interaction and foster long term profitable relationships.
• Provide direction and expertise to the operating areas by promoting Sodexo strategies and best
• business practices in order to uphold the company mission and values.
• Support the production of site strategic objectives which reflect the purpose of the overall stra[1]tegic plan and motivate the team to achieve the desired results.
• Work cohesively with the wider Sodexo team and client to ensure that innovations and initia[1]tives are rolled out successfully.
• To ensure that all monthly Financial, Quality and Performance targets are met and that detailed
• action plans are in place and monitored where necessary.
• Ensure timely and accurate reporting of data.
• Ensure that defined GSK and Sodexo Performance Indicators (Pi, KPi, CPi) are met. Ensure
• timely action plans are implemented should improvements be needed.
• Ensure all communications are timely, accurate and promote Sodexo’s core values.
• Ensure that the Company's, the clients and statutory regulations regarding hygiene, health &
• safety and Equal Opportunities are complied with.

You will already have excelled in a similar position and have expertise in facilities management, and expertise in monitoring and auditing standards. You will have good IT skills and be a highly motivated Customer focused leader.

You will also be:

• An excellent communicator
• Excellent interpersonal skills
• A strong people manager
• A strong presenter and comfortable chairing and facilitating meetings
• Working to and achieving targets set
• Highly experienced within customer services or a customer-facing environment

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process

Salary up to £44,000 plus excellent benefits