Facilities Services Manager Didsbury, England
Job description
Innovate to solve the world's most important challenges
Facilities Services Manager
The future is what we make it.
When you join Honeywell, you become a member of our global team of thinkers, innovators and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.
Working at Honeywell isn’t just about developing cool things. That’s why all our employees enjoy access to dynamic career opportunities across different fields and industries.
Are you ready to help us make the future?
We have an opportunity for a Facilities Service Leader to join our Connected Services team managing a high-profile site at Bootle. You will be supervising a service engineering team to provide best in class hard FM service to our client base whilst trying to maximize growth with our client base.
Field Service Leader responsibilities
- Apply your leadership skills to improve team performance.
- Ensure engagement in new opportunities for market penetration, team deployment, and sales growth.
- Champion Client retention ensuring contract renewal opportunities are managed effectively
- Liaise with multiple factions to help prevent and resolve Client problems and explore additional revenue-generating opportunities.
- Achieve working capital targets by resolving debt issues on time and ensure cash collection targets are met
- Drive and improve metric reporting procedures and own financial metrics, targets and budgets.
- Lead quick and effective closure of any improvement opportunities.
- Define team expectations and communicate those to stakeholders.
- Act as mentor to train and develop future managers. Drive business growth by enabling and leading a highly-effective team.
- Help Honeywell be the Client 's top choice by improving upon the Client & Product Support function.
- Utilize your knowledge of Honeywell products to build a team focused on innovation and Client satisfaction.
- Drive the remote connection and analytics of data for your contracts, while ensuring cybre security is in place.
We Value
- 5yrs experience in relevant or adjacent capacity/role
- Experience in managing PFI contracts.
- Health & Safety accreditation
- Management experience in progressive roles required with budget management, capacity planning, project management, managing third party contractors
- Organisational transformation
- Leadership and change management skills / capability
Strong customer service ethic
- Ability to prioritise tasks
- Effective PC skills in a windows operating environment.
- Excellent written and interpersonal communication skills in English
- Ability to communicate to all levels of the organization.
- Flexibility and adaptability to deal effectively with change in a positive manner.
- Strong project management and organizational skills
- Proven Supplier management and development
- Attention to detail
- Balance strategic approach with rigorous operational execution
- Manage through complexity & ambiguity to successfully deliver results
- Resilience to over-come challenges & not be distracted from meeting the over-arching objective.
- Engage at senior leadership level & also motivate team on ground
- Absolute passion for Hard service FM with experience & ability to manage with limited guidance
Qualifications
- Experience managing a team and managing change within a team
- Have an understanding of P+L
- Good track record of hitting KPI’s and forecasts
- Previous experience in a client facing role and managing larger accounts
- Innovative in regards of growing a client base with Honeywell technology
- Being from a BMSE background with some cybersecurity knowledge would be preferred
We offer
- A culture that fosters inclusion, diversity and innovation
- Market specific training and on-going personal development
- Competitive Salary and benefits
- Opportunity to join a fast growing ever changing Global organization providing world class products and services to our clients
If this is your dream role, then we'd love to hear from you.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Additional Information
- JOB ID: HRD191510
- Category: Customer Experience
- Location: Worthington House, The Towers,Busn Park,856 Wilmslow Rd.,Didsbury,GREATER MANCHESTER,M20 2HY,United Kingdom
- Exempt
