Facilities & Reception Support | London London, England
Job description
At Jacobs, we'll inspire and empower you to deliver your best work so you can evolve, grow and succeed – today and into tomorrow. With more than 55,000 people in 40+ countries, working at Jacobs offers an exciting range of opportunities to develop your career within a supportive and diverse team who always strive to do the right thing for our people, clients and communities.
People are Jacobs’ greatest asset, and we offer a competitive package to retain and attract the best talent.
In addition to the benefits you’d expect, UK employees also receive free single medical cover and digital GP service, family-friendly benefits such as enhanced parental leave pay and free membership of employee assistance and parental programmes, plus reimbursement towards relevant professional development and memberships. We also give back to our communities through our Collectively program which incorporates matched-funding, paid volunteering time and charitable donations.
Work-life balance and flexibility is a key focus area for Jacobs. We’re happy to discuss part-time, flexible working hours and patterns to suit you and our business
Within our UK Facilities & Real Estate team, we have an immediate requirement for two Facilities & Reception Supports to join Facilities & Real Estate to work and support on our Front of House (FoH) Reception within two of our major UK hubs, London Cottons, and Birmingham. This role exposes you to the heart of the business, sitting at the forefront of our client centric journey.
Look at the role outlined below and if you think you fit the bill and want to work within a team that celebrates performance, drives personal development, and offers a great working environment, we want to hear from you!
We are looking for fun, caring, and passionate individuals to assist with the welcoming of colleagues and guests from signing in, all the way to signing out. The Facilities & Reception Support roles are key in delivering the 'wow' factor to our colleagues and guests as and when they interact with you on the reception desk, as well as dealing with internal stakeholders, couriers, deliveries, queries via email, MS Teams and over the phone. You will assist with tasks related to facility management and appearance (for example co-ordinating meeting rooms, stock and contractors). The work environment can be fast paced at peak times, and will require both solo and team work depending on the level of business.
The UK Facilities & Real Estate team role can support full time hours and part time hours in a job share capacity covering hours from 08.00-18.00 M-F. These vacancies support our City Centre located offices and you will need to have good links and access to public transportation routes as there is no onsite parking available however, we do offer a transport Season Ticket loan alongside other flexi-benefits! Physical activity is a daily part of this role, you will need to be able to lift (aligning with UK HSE guidance) bend, stoop, walk, climb stairs, and sometimes sit at reception for long periods.
Our team are agile, driven, highly organised, who operate in pressured, fast-paced environments but have created a close-knit community where we constantly support each other, share knowledge, best practices and lessons learnt.
Here’s What You’ll Need:
The selection process is focused upon attributes and relevant practical experience, as opposed to prescribed levels of academic or professional qualification. Key attributes for the role include, but are not limited to:
- Good communication and interpersonal skills with stakeholders at all levels of the business
- Strong work ethic and proactivity, self-motivation and initiative
- Ability to positively deal with unexpected change
- Work regime flexibility and accepting there are periods of increased working requirements
- Patience, positivity, and resilience
- Enjoys team camaraderie whilst is also being able to work independently
Previous Facilities & Real Estate or similar experience is desirable, but not essential. Full on-boarding to the Facilities & Real Estate and on-the-job training is provided. Please note that the working hours vary depending on the office location, London Cottons cover 08.00-18.00 and Birmingham cover 08.00-17.30.
As part of your application, please provide CV and cover letter describing your suitability for the role. Next, we’ll review your details, and if successful, we will invite you onsite for an office tour where you will get to meet the team and give us the chance to learn more about you and your experience.
Our Culture
Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business, and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. Find out more about life at Jacobs.
We aim to embed inclusion and diversity in everything we do. We know that if we are inclusive, we’re more connected, and if we are diverse, we’re more creative. We accept people for who they are, regardless of age, disability, gender identity, gender expression, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. This is reflected in our wide range of Global Employee Networks centred on inclusion and diversity – ACE, Careers, Enlace, Harambee, OneWorld, Prism, Vetnet, and Women’s – find out more about our employee networks here.
Jacobs partners with VERCIDA to help us attract and retain diverse talent. For greater online accessibility please visit www.vercida.com to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role
If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact Laura Astbury.
Your application experience is important to us, and we’re keen to adapt to make every interaction even better. We welcome feedback on our recruitment process and if you need more from us before deciding to join Jacobs then please let us know.
