facilities manager Liverpool, England
Job description
Role Purpose
To provide support to the Account Manager with service delivery and performance management of University Of Liverpool Team. The Technical Facilities Manager is a key role providing strategic and tactical operational leadership and direction within defined geographical boundaries across the region
Duties & Responsibilities
- Key responsibilities include ensuring daily operational performance and compliance, operations processes and Health & Safety for engineering teams within a geographical area.
- Manage Engineering performance of all contracts within your business area.
- Ensure all engineering activity within Mobile Engineering Services scope of responsibility are completed to cost, timescales and appropriate quality standards as required by Integral and the client.
- Ensure adherence and 100% compliance to Account / Mobile Engineering KPI's & SLA's and drive performance improvement where needed.
- Liaise with the assigned Account and NOC Leads to ensure contractual SLA/KPI compliance, service delivery level and that engineering KPIs for the region are met and exceeded.
- Interface with the NOC, Account Leads and support improved efficiency and performance. Be responsible for and promote 100% Health & Safety and auditing compliance for your team.
- Able to build positive relationships with internal stakeholders to speedily resolve day to day operational problems and identify opportunities for increasing the level of profitable business arising from these relationships
- Ensure relevant client asset maintenance complies with statutory maintenance routines.
- Assist the technical staff and Authorised Persons on technical matters.
Personal Qualities and Experience
- Previous Technical Management experience within the FM industry
- NVQ L3, HNC or HND in mechanical engineering discipline
- Computer literate
- Experience with people management
Employee Benefits
- Overtime x1.5 on weekday and x2 on weekends + day in lieu on bank holidays
- Standby rate is £15 per day and £50 on bank holidays
- 25 days holiday plus bank holidays (pro rata into shifts for shift workers)
- Company funded health cash plan
- Ability to buy and sell holidays – buy 5 days & sell 2 days
- Life assurance
- Auto-enrolment company pension scheme
- Employee Assistance Program (EAP)
- Cycle to work scheme
- Purchase an electric vehicle via salary sacrifice
- Employee discounts with various brands
- Learning and development programs, training and career opportunities.
What you can expect from us
You'll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where Integral and JLL can take you...
