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Requisition ID: 38481

Organization

Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is working towards being the greenest city in the world. Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, decolonization, equity and outstanding quality of life for all residents.

Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.

Main Purpose and Function
The Manager of Facilities Sustainment is an integral part of REFM’s Senior Leadership Team (SLT), providing overall planning, technical leadership, and strategic risk management for the City’s existing facility assets. The position oversees the development, implementation and sustainment of the asset management strategies and lifecycle requirements for the City’s civic use and Property Endowment Funding building asset portfolio comprised of roughly 650 existing buildings valued at over $9B.

Specific Duties and Responsibilities

Strategic Asset Management

• Develops capital replacement and preventative maintenance strategies for REFM’s portfolio of facilities.
• Leads the development and sustainment of a Facilities Asset Management Policy and Framework, drawing from the principles and guidelines within ISO 55000 and ISO 41000 to guide the City’s overall planned maintenance and systems replacement programs.
• Works with service delivery department leaders and City leadership to understand the City’s risk and service disruption tolerances with respect to facilities and building systems.
• Leads the strategic review of roles, processes, data, and data systems within the asset management team and develops a strategic plan of asset management improvement initiatives.
• Leads a team of professional engineers providing technical and design leadership and support on new development projects, major maintenance projects, safe work procedures, quality management, cost estimating, and various asset lifecycle management best practices.

Maintenance and Replacement Planning

• Oversees the establishment and sustainment of compliant maintenance and replacement strategies and plans for all assets within various building archetypes, including high risk assets such as life safety systems, ice rink refrigeration systems, pressure vessels, conveyance systems, high voltage equipment, etc.
• Works with the portfolio and property management teams in Facilities Management & Operational Excellence to develop the annual maintenance budget for facilities assets. Responsible for advocating for additional funds, if necessary, and making risk-based decisions to reduce the preventative maintenance program in times of budget constraints.
• Manages the long-term capital maintenance planning budget strategy and prioritization of systems replacement as well as the ten year capital outlook, four year capital plan and annual capital budget (approximately $20M).
• Works with Financial Planning & Analysis (FP&A) to modify IT systems and budgeting practices to allow for determination of the total cost of facilities asset ownership at a portfolio level and an asset level. Ensures that short- and long-term planning decisions adhere to risk tolerances, regulatory requirements, and operational requirements. Oversees the investigation into root cause analysis of asset failures and identifies opportunities to improve life cycle asset management.

Asset Condition Awareness and Information Management:

• Oversees the development and sustainment of a comprehensive asset condition awareness strategy for the City’s portfolio of building systems.
• Oversees the ongoing Building Condition Assessment program which undertakes condition assessments on all facilities on a five year cycle.
• Supports the strategic planning of technology needs to adequately integrate disparate asset management data and platforms within the department.
• Leads the design, implementation and sustainment of an asset records management strategy for all digital and hard copy facility-related documentation and records.
• Leads the development of a data structure/strategy and governance model related to datasets produced and managed by the team.

Metrics and Performance:

• Develops, monitors and reports on key performance indicators (KPIs) pertaining to the asset inventory, planned maintenance and capital replacement programs.
• Supports the Operations Manager of the Work Control Centre in tracking performance and compliance with regulatory requirements, industry best practices, internal protocols, and service level agreements.
• Supervisory and Other:
• Schedules, delegates, monitors, and evaluates work performance and behaviour staff including recruitment and selection, performance management, coaching, discipline, termination, attendance management, training and education.
• Other duties as required and assigned

Qualifications
Education and Experience:

• Bachelor’s degree in relevant field of study. Graduate degree or MBA is desirable.
• Minimum of ten years of relevant experience in asset/facilities management using the principles of risk-based maintenance (RBM) and reliability centred maintenance (RCM) or an equivalent combination of education, training and experience.
• Experience managing a team
• Experience with the principles and guidelines within Asset and Facilities Management ISO 55000 and ISO 41000 standards
• Experience in lean six sigma principles and leading continuous process improvement initiatives

Knowledge, Skills and Abilities :

• Knowledge of the standard methods, practices, materials, tools and equipment used in building and system maintenance and operations
• Considerable knowledge of the applicable regulations and industry best practices governing the operation and maintenance of facility assets
• Knowledge of project management best practices
• Considerable knowledge of occupational health and safety standards
• Good knowledge of human resources management principles, policies and practices including recruitment and selection, leadership, performance and attendance management
• Exceptional leadership skills with the ability to set priorities and drive improvement opportunities
• Ability to establish effective working relationships with colleagues, customers and contractors
• Ability to think strategically and to develop long range maintenance and replacement plans for new and existing assets
• Proficiency in asset management IT platforms such as maintenance planning software and Enterprise Resource Planning Systems such as SAP and Ameresco

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite. At this time this position is eligible to be part of the Flexible Work Program.

The City’s COVID-19 vaccination policy is currently suspended and as a result, vaccination against COVID-19 is not required at this time. However, should circumstances change and the City deem it necessary to re-introduce such policy, you may be required to provide proof of vaccination against COVID-19 in order to be eligible to continue performing your duties.

Business Unit/Department: Real Estate, Environment, & Facilities Management

Affiliation: Senior Exempt

Employment Type: Regular Full Time

Position Start Date: July, 2023

Salary Information: Pay Grade RNG-111: $116,696 to $153,560 per annum

Application Close: June 23, 2023

At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities are encouraged to apply. Accommodations will be provided upon request during the selection process. Learn more about our commitment to diversity and inclusion.

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