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Working within a bustling atmosphere as part of passionate team this role as a facilities assistant plays a core part in providing fantastic customer service.

The Hours: 1st role: 4 hours/day, 4 days/week up to 5th November, 2 hours/day, 4 days/week up to 11th Feb 24, 4 hours/day, 4 days/week to end of Feb. F/T contract to 29th Feb 24.

2nd role: 4 hours/day, 3 days/week up to 5th November, 2 hours/day, 3 days/week up to 11th Feb 24, 4 hours/day, 3 days/week to end of Feb. F/T contract to 29th Feb 24.

The Salary: £9.60 per hour

Duration: Fixed term contract until February 2024

Interviews will be 7th and 8th March, please apply as soon as you are able too.

If you have any questions about this role please contact: [email protected]

The pay for this role will lift to a minimum of £10.42 on 1st April 2023 in line with the changes to the Government National Living Wage.

What it's like to work here:Souter Lighthouse, an icon of the North-East was the first lighthouse in the world designed to use electricity. Acquired by the National Trust in 1989, the machinery is in full working order, although no longer in use as a lighthouse. Surprisingly extensive inside, the complex now houses activity rooms, a shop, café and 2 holiday cottages. Visitors can learn about life as lighthouse keeper and climb the 76 steps to the top of the tower.

What you'll be doing:As the Facilities Assistant, you'll assist with the day to day cleanliness and presentation the National Trust’s buildings and outdoor spaces. You’ll turn your practical hand to all sorts of cleaning and minor maintenance ensuring all our facilities are kept in good working order. You'll also be asked to help with some manual work such as unloading deliveries.

Duties such as cleaning, sweeping and litter picking will form a core part of the role, both inside and outdoors. You’ll ensure the highest standards of customer service across the area by always implementing a ‘customer comes first’ attitude. General maintenance work and helping within other teams will also form part of your role.

Please also read the full role profile attached to this advert.

Who we're looking forYou'll be;

• Helpful & Friendly

• Customer focused with a positive attitude

• Enthusiastic with a willingness to learn

• A team player, but also can work on your own initiative

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust properties for you, a guest and your children (under 18)

• Tax free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most locations

• Independent financial advice