Facilities Assistant Edinburgh, Scotland
CBRE
Full Time
Edinburgh, Scotland
27561 - 64490 GBP ANNUAL Today
Job description
Posted
20-Sep-2022
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Administrative, Facilities Management
Location(s)
Edinburgh - Scotland - United Kingdom of Great Britain and Northern Ireland
JOB DESCRIPTION
Company Profile
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries.
Job Title: Workplace Facilities Assistant (Scotland Edinburgh or Glasgow)
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace floor co-Ordinator to to join our team.
The main feature of this role will be to provide exceptional customer service and business support in order to ensure our customers receive the best-in-class service. Anticipating, understanding and delivering to our customer’s needs, achieving this with quality and within time constraints.
RESPONSIBILITIES
Providing support to the client and answer calls and emails in a professional and timely manner- Providing support to both the lead facilities assistant and regional facilities manager
- Document printing, scanning and retrieval
- Stationery requests
- PC requests (turning on machines that have been switched off)
- Support room set ups (when required and inclusive of AV)
- Assisting with general porterage and room clearances
- Book and ensure all Mail/courier item (both in and out) are done so in a timely manor
- Manage and ensure that all storage areas are kept tidy and presentable
- Report and replace signage around the floors as appropriate
- Complete floor checks ensuring areas are presentable
- Reporting of any floor faults (fabric, lighting plumbing etc)
- Checking and restocking of tea/stationery points
- Complete floor collections (post, couriers’ boxes etc)
- Assist with print deliveries when required
- Manage unidentified post
- Manage and identify consumable areas that need replenishing (sweets, Fruits etc)
- Ordering taxis
- Issuing of security passes
- Act as a single point of contact for customers
- Assist with issuing and tracking of train tickets
- Cover reception duties as and when required
- Support with catering requirements as and when required
- Any ad hoc duties that are deemed as a reasonable management request
PERSON SPECIFICATION
Education
Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification.
Education to A-Level/HNC standard would be beneficial
Training
proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc.
some local site based training will be required
Experience
Experience of a similar customer facing role
Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities.
Aptitudes
Excellent command of the English language demonstrated through good verbal and written communication.
Must be detail conscious, accurate and methodical in approach.
Able to work systematically and use own initiative.
Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently.
Character
Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office.
Reliable, able to complete work within required time frame and manage own deadline requirements.
Calm manner able to work under pressure and against rapidly changing demands and priorities.
Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required.
CBRE
http://www.cbre.com
Dallas, United States
Robert E. Sulentic
Unknown / Non-Applicable
10000+ Employees
Company - Public
Real Estate
1906
