Explore Microsoft: Customer Success Account Manager Internship Opportunities, Reading UK Reading, England
Microsoft
Full Time
Reading, England
10.56 - 12.04 GBP Today
Job description
Every year, we welcome thousands of university students from every corner of the world to join Microsoft. You bring your aspirations, talent, potential—and excitement for the journey ahead.
Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead.
As a Customer Success Account Manager, this opportunity will allow you to build and execute shared plans with customers. You will manage customer executive relationships through business reviews, strategic escalations, and administration of customer contracts. Enable customers to use their benefits effectively and provide direction for other members of the Account Team to develop a deep understanding, of their customer’s business and technical objectives.
At Microsoft, Interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Learn more about our cultural attributes.
Are you ready to join us and create the future? Come as you are, do what you love—start your journey with us today!
Responsibilities
- Seeks information about the customer through research (e.g., reads customer publications, speaks with peers and customers) to learn about their business, needs, and strategy and keeps up to date with customer business and business outcomes and communicates customer insights to internal teams
- Communicates business value of solutions for customer organization through demonstrations, storytelling, etc. Observes and listens to senior colleagues to build knowledge of relevant customer stories and industry, competitive, and/or Microsoft best practices to support business outcomes.
- Engages with and leverages relevant internal and external partners and/or Services to support business outcomes as appropriate. Identifies appropriate partner and jointly develops plan for the play based on knowledge of the customer.
- Coordinates internal peers across functions to support business outcomes and enable execution of customer success through One Microsoft. Identifies and begins developing relationships with customer team members.
- Acts as the voice of the customer and Partner by learning to identify and share feedback around technical capabilities, blockers, and insights that relate to the customer with internal teams (e.g., Engineering), leveraging relevant tools (e.g., OneList). Responds to feedback and supports positive change within Microsoft.
Qualifications
- Currently pursuing a Bachelor's Degree in Business, Engineering, Technology, or related field
- Must have at least one additional quarter/semester of school remaining following the completion of the internship.
Microsoft
https://www.microsoft.com/en-gb/
Redmond, United States
Satya Nadella
$10+ billion (USD)
10000+ Employees
Company - Public
Computer Hardware Development
1975
