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Job description

Experienced Exam Invigilator Required in Cardiff
Casual Work

Overview

• Ensure the smooth running of the test day
• Manage all casual staff working on the test day
• Uphold the integrity and professionalism of the IELTS brand, as well as International House Test Assessment (IHTA) brand
• Trouble shoot any issues that may arise which compromise the test or the candidates, know when to escalate issues
• Manage the administration (online database, hardcopy and face to face) of the test day
• Ensure the wellbeing of all staff and candidates within reasonable scope
• Ensure personal availability until the end of the test day

Responsibilities

• Responsible for the security of a global test.
• Responsible for managing and issuing instructions, guidance and support to the test day team.
• Overseeing and supervising the testing of candidates in multiple rooms on test days
• Security & Confidentiality
• Uphold the integrity and security of the IELTS, materials, systems, procedures and IT equipment.
• Secure transportation of all administrative paperwork, signs, security hardware, live test materials to the exam centre
• Set up and maintenance of security laptops, cameras, phones, router etc.
• Vigilant maintenance of administrative materials
• Stock take materials returned to the exam centre
• Ensure all materials locked away
• Some heavy manual handling is also involved during the transportation of suitcases and test equipment off-site.

PERSON SPECIFICATION The following skills and experience are essential:

• Excellent organisational and time management skills
• Excellent attention to detail
• Experience in developing systems and processes
• Excellent interpersonal and communication skills
• Ability to remain calm and make effective decisions when under pressure
• Excellent customer service skills
• Demonstrable ability to use different IT packages confidently and competently
• Ability to work quickly and accurately with basic numerical information and financial records
• Ability to prioritise work and work effectively under pressure
• Ability to work flexibly as part of a small team
• A commitment to acting in the best interests of the staff, candidates and test centre at all times.

The following skills and experience are desirable:

• Experience of staff supervision
• Experience of delivering training either on a formal or informal basis
• Experience of working with clients in an international context

Work remotely

• No

Job Type: Part-time

Salary: £11.68-£12.09 per hour

Schedule:

• 10 hour shift
• Weekend availability

Experience:

• Exam Invigilation: 1 year (preferred)

Language:

• English (required)

Work Location: In person

Application deadline: 18/04/2023
Expected start date: 22/04/2023