Job description
Job Title: Retail Operations Executive
Hours: 37.5 hours per week
Shift pattern: Monday – Friday (Flexible working hours)
Salary: Up to £20,514
Location: Bowthorpe, Norwich
About the company:
ZATU is a young, up-and-coming online retailer ready to change the game when it comes to employment. Our mission is to sell top quality board games, video games, collectables, and merchandise at great prices whilst spreading the word that gaming is the future!
About the role:
We are looking for a friendly, hard-working, and enthusiastic Retail Operations Executive to join our dedicated team.
The main responsibilities for this role include:
- Assisting the team with daily operational tasks
- Using AI to create and manage our product range
- Regular auditing of team tasks and procedures suggesting areas for improvement
- The successful candidate must be confident with telephone and in-person communication with clients and be able to represent the company to a high professional standard
About the person:
To be a successful candidate for this role you must be able to demonstrate the following attributes, skills and experience:
- A friendly and approachable person who flourishes in a team environment, with a positive attitude
- A high level of aptitude for working with figures
- The ability to work with great accuracy
- The ability to work on your own initiative, with motivation and drive to succeed
- Proficient in use of software such as Microsoft Office including Word, Excel and Outlook
- An interest in board games is desired but not essential
About rewards and benefits:
In return for your hard work in this department you will receive fantastic company benefits, some of these are listed below:
- Aviva Pension Scheme
- Free eye tests through Specsavers
- Free tickets to the Executive company box at Norwich City Football Club
- 15% staff discount when you buy products from our website and in our shop
- Increasing holiday allowance with each year of service
- Paid Duvet Days after a successful probation period
- Employee referral bonus
- Further education/qualification contributions
- Health assured EAP service for workplace wellbeing
- Bike to work scheme and cycle storage
- Free on-site parking
- Discount on Residential Conveyancing and other legal advice
This is an amazing time to join Zatu - you will gain exceptional career opportunities and will be part of a company that has an exciting future as we continue to quickly expand.
Job Type: Full-time
Salary: £20,514.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Health & wellbeing programme
- On-site parking
Schedule:
- Day shift
- Monday to Friday
Work Location: In person