Job description
About Teenage Helpline
Teenage Helpline is an online peer to peer mentoring service for young people. We can act as the first stepping-stone for young people who do not feel comfortable seeking support for themselves, or who need a listening ear to help them cope with personal issues.
About the role
This is an exciting opportunity for an individual to join our charity and contribute to our aim of supporting youth to fulfil their best potential. As Executive Assistant to CEO you will work as part of the Executive team.
You will provide administrative and secretarial support to our Executive Board, and be responsible for a team of three Executive Assistants.
We are looking for an individual with good organisational skills, an ability to prioritise and excellent communication skills. You will have the opportunity to mentor and coach your team to provide strong administrative support and be an escalation point for any queries.
The role is voluntary therefore, experience is not necessary and is suitable for those looking to develop their skills or offer their time, however any relevant experience should be highlighted in your application.
This a remote role and it is a requirement that you will have your own device to use whilst volunteering. A commitment of two hours per week is required but working hours are flexible.
Please note: This is a temporary role for a fixed period.
Key Responsibilities:
Provide key administrative and secretarial support to the CEO, including:
Calendar management, scheduling meetings and managing meeting invites
Expenses management, submitting expenses claims on behalf of executive team members
Drafting of documents, including letters, minutes of meetings, and other key documents as required
Filing and file management, including the electronic and physical filing of documents where appropriate, and the management of retention guidelines.
To act as a coach and mentor to other administrative support staff throughout Teenage Helpline
To provide other administrative and support services to the CEO as required.
To supervise the Executive Administration Team, providing coaching, guidance and support as required to ensure the Executive Team receive high-quality administrative support.
Skills:
Strong organisation skills, with the ability to manage multiple different people concurrently.
Strong communication skills, with the ability to communicate verbally and electronically.
Computer literate, with an ability to use Microsoft e-mail and calendars as well as word processing.