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About Us

GuestReady is a globally leading short-term rental management and hospitality company, providing great services to property owners, and amazing stays to guests. We are currently operating in the United Kingdom, France, Portugal, Spain and the United Arab Emirates, and we’re growing fast. Launched in 2016, with over 1.6 million guest nights sold, generating over €60 million in rental income and managing a portfolio worth over €1 billion, GuestReady is a company on the rise.

At GuestReady, our purpose is to revolutionise the short-term rental industry through innovative technology and a commitment to hospitality. We empower landlords to turn their investments into profitable sources of income by streamlining the rental process from start to finish. From creating listings across multiple platforms to managing guest communications, housekeeping, key exchange, and price optimisation, our team of experts handle every aspect of the rental experience, freeing landlords from the hassle and stress of property management. Our mission is to bring the tradition of hospitality to the short-term rental market and provide peace of mind for our valued clients.

About the Role:

We are searching for a dynamic and organised professional to provide comprehensive support to our CEO in managing scheduling, communication, report creation, and various other day-to-day operations.

You will act as the guardian of the CEO's time, serving as the first point of contact for anyone seeking to connect or schedule appointments. Additionally, you will have the responsibility of managing miscellaneous projects, as well as conducting research and presenting the results to the CEO and relevant parties, when requested.

Responsibilities:

• Act as the main point of contact for both internal and external partners, providing efficient and professional communication and representation.
• Prioritise and promptly respond to phone calls, emails, and Slack messages on behalf of the CEO.
• Efficiently manage executive calendars, balancing conflicting priorities, and prioritise daily tasks to ensure a smooth and productive schedule.
• Oversee all business travel logistics (tickets, visas, accommodation, transportation etc).
• Demonstrate impeccable organisational skills for all files, documents, emails, and other important materials to ensure a streamlined and efficient work environment.
• Take thorough notes and follow up on action items in strategic team meetings.
• Perform core administrative tasks such as arranging signatures, managing executive gifting, and handling official documents and correspondence.
• Execute and assist on miscellaneous projects relevant to the CEO’s goals and objectives, conducting research where necessary.
• Create presentations, conference submissions, and assist with speeches to support the CEO.
• Maintain confidentiality while exercising sound judgement and clear communication with tact.

Requirements:

• Excellent written and verbal communication skills in English is essential.
• Motivation to assume ownership of projects and tasks, displaying an eagerness to conduct in-depth research when necessary to ensure successful completion.
• Skilled in time management and able to efficiently adjust tasks and priorities as required.
• Good understanding of Google Suite (especially Google Calendar, Gmail, Google Sheets, Google Docs, Google Slides), Microsoft Office Suite and Slack.
• Strong drive to optimise processes, always striving for increased efficiency and better outcomes.
• Meticulous attention to detail, with commitment to ensuring outstanding quality in all tasks and responsibilities.
• Ability to seamlessly handle multiple tasks and effectively prioritise problems in a fast-paced environment.
• Experience with project management tools such as Asana, ClickUp, Notion etc, would be advantageous.
• Demonstrate a proactive approach and an unwavering drive to exceed expectations and deliver exceptional results.
• Proven experience in operations, hospitality, property management, or similar fields is a plus.

Offer:

• Can work remotely anywhere in the United Kingdom, Spain or Portugal.
• Be part of a high-growth industry experiencing the biggest travel rebound in a century.
• Gain exposure to executive decision-making processes in a high-paced, high-growth business setting.
• Join a diverse and multicultural team spanning several countries.
• A collaborative work culture with no room for office politics and big egos.
• Work with a team of entrepreneurs who have successfully built companies before.
• Join a dynamic work environment with flat hierarchies and space for your own ideas.
• Drive challenging and diverse tasks which will let you grow day by day.

At GuestReady, we believe in diversity, inclusivity and equal opportunity. We are proud to have a globally diverse team and value the unique perspectives and experiences of all our employees. We do not tolerate any form of discrimination based on race, colour, gender, religion, sexual orientation, disability, age or culture and welcome applications from all qualified individuals. Our goal is to foster an environment of mutual respect and inclusion for all members of our team.

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