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This role will require a senior level Executive Assistant Manager who will take responsibility of recruiting, training, and mentoring a team of EAs and who is happy to take on traditional EA duties alongside their responsibilities.

Key responsibilities:

• Oversee a team of Executive Assistants and their workload to ensure efficient and effective administrative support
• Help to coach and develop individuals that are passionate about delivering proactive support to the people they assist
• Proactive management and organization of administrative tasks for the regional HR leadership team to include complex diary management and scheduling of meetings across time zones for senior management
• Arranges events for the overall team and distribution of HR announcements
• Co-ordination of travel arrangements; preparing and distributing agendas for travel
• Help the more junior members of the team to learn and build the foundations of the Assistant’s role
• Act as the point of contact for all members of the team, in being available to help resolve any queries or complaints by using effective listening, questioning and problem-solving skills
• Improve our ways of working and operational effectiveness by reviewing established tools or processes on an ongoing basis as the organization and possible solutions evolves
• Manage recruitment for all open roles and onboarding of team members
• At busy times, providing cover/being a point of contact for when a member of the team is not available
• Maintaining the divisions organization chart with new joiners and leavers
• Oversight of the day-to-day operations of the London office environment to include maintenance of office supplies, organization of in person events and onboarding of new joiners and related new joiner tasks

Qualifications:

• Previous office administration experience preferably within a large and complex financial services or similar organization
• Highly proficient in Microsoft Office and Modern Collaboration tools e.g. Teams, Zoom
• Significant senior level executive admin experience at the C-Level support
• Consistently demonstrates clear and concise written and verbal communication skills
• Demonstrated ability to quickly gain command of new systems
• Self-motivated and detail oriented
• Excellent organizational skills and ability to work proactively without close supervision.

Education:

• Bachelor's/University degree or equivalent experience

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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