Executive Assistant Nottingham, England
Job description
About The Role
Contract type: Permanent
Hours: Full-time, 35 hours
Location: Head Office, Nottingham (hybrid working)
We have an exciting, brand-new opening for an experienced Executive Assistant to join our team!
The Nottingham Building Society is going through an exciting transformation, this role will be an integral part of the CEO Office, working very closely with the other Executive Assistants, Chief of Staff and Business Manager as part of a close, collaborative team.
This role plays an essential part in enabling the Executive Team to focus on the high-level leadership and strategy by supporting with the day-to-day functions that are part of the Executive’s role that you support.
This is an exciting and fast-paced role which will be important in co-ordinating and managing multiple stakeholders for the Executives therefore multitasking and strategic calendar management will be fundamental.
Whilst the role is to support the Executives and Chief of Staff, you’ll be free to work independently. A forward-thinking individual who can think on their feet and manage their workload confidently is an important success factor for this role.
Here’s a taste of what you will be doing as an Executive Assistant at The Nottingham -
- Provide an efficient, proactive, and confidential personal assistance service to the Executives and Chief of Staff
- Work closely with the Chief of Staff and Business Manager to effectively implement the operating rhythm of the business (i.e., regular meeting cadence, communication cascades)
- Manage and co-ordinate the Executives’ diary, scheduling appointments and meetings, co-ordinating all relevant briefings/papers
- Manage, co-ordinate and screen each Executive’s email inbox, using your knowledge of functional and business priorities to flag/alert/handle e-mails
- Be the face of the Executive Team by providing a high level of customer service to all visitors and stakeholders (internal and external), acting as the first point of contact, dealing with incoming calls and mail
- Manage any complaints sent to the Executive Team, passing these to relevant internal parties, ensuring the Executive is kept up to date with the responses appropriately and providing a high level of customer service
- As required, prepare, update and co-ordinate presentations and reports and analyses which are impactful and readily comprehensible, and often of a highly sensitive and confidential nature
What we’re looking for –
- An experienced Executive Assistant, ideally with a minimum of circa 3 years’ experience in a similar role
- Good working knowledge of the Microsoft Office suite including Outlook, Word, Excel, PowerPoint – with the ability and confidence to create presentations as needed
- A people-focused individual with good interpersonal and customer service skills
- Ability to use own initiative to resolve matters within own remit and prioritise others for resolution
- A pro-active, positive, and collaborative approach is essential
- The role has exposure to highly sensitive information which requires absolute confidentiality and discretion – the ability to be discreet and manage highly confidential information is essential
- A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, Medicash healthcare scheme, 25 days annual leave plus bank holidays, holiday purchase scheme and enhanced family leave
- Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations
- Flexible and hybrid working to encourage a work life balance, we want you to be at your best inside and outside of work
- A friendly and inclusive culture where teams genuinely strive to do the right thing by their colleagues and our customers
- A strong sustainability agenda – we’re continually finding new ways to be kinder to the environment by reducing our carbon footprint
- We’re passionate about giving back to the communities in which we serve as well as supporting local charities as part of the Samuel Fox Foundation. One of the many ways you can get involved is to use the 2 days per year paid leave to volunteer for causes or charities that are important to you
- Your health and wellbeing is our priority, we encourage this through a suite of support resources, including a team of trained mental health first aiders
About Us
Although our history spans 170 years, our purpose of helping our members save, plan for and protect their financial futures is enduring. This means supporting them through all of life’s key milestones. From providing a safe place for their savings, help and support finding and funding their home, insuring their assets and planning for their families and their future.
