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• EA position available within London law firm.
• Hybrid working available

"Join a law firm with over 1300 people worldwide, including more than 190 partners. Our people are committed to achieving the goals of our clients - listed and private companies, institutions and individuals.

We assemble teams of bright thinkers to match our clients' needs and give the right advice from the right person at the right time. Dedicating the highest calibre of legal talent to overcome the most complex issues, we deliver pragmatic, expert advice that is set squarely in the real world."

Management

• Deputise for the Secretarial Services Manager in times of absence
• Providing a nurturing environment for PA/TA/Apprentice talent, creating an environment of trust, open communication, creative thinking and cohesive working
• Manage the PA/TA performance cycle, gathering and delivering feedback, benchmarking skills and identifying training needs, ensuring consistency is applied across the team
• Address conduct issues
• Undertake 'return to work interviews', working with the partners and HR to ensure that phased returns are implemented accordingly
• Manage the recruitment process, including the creation of job descriptions, CV filtering, interviewing and arranging offers
• Manage regular group meetings, producing agendas and minutes
• Champion changes as directed by management and business service teams
• Input into the PA/TA/Apprentice training programme, identifying new areas of focus and leading training sessions, if appropriate
• Active participation in projects, undertaking testing and providing feedback
• Working with the partnership to ensure the secretarial team evolve in line with the ever changing role of our fee earners
• Undertaking or arranging skills enhancement for the team when issues are identified

Resource Management

• Manage fee earner/PA allocations and the even distribution of workloads within PA teams
• Manage utilisation of DPU, reprographics, TA team
• Maintain and manage team rotas and overtime
• Manage and monitor practice groups' holiday, sickness and other absences, ensuring appropriate cover and escalating issues as appropriate
• Working with practice group leaders and secretarial partners to establish need for additional resource and prepare corresponding business cases

On-boarding and Training

• Initiate new starter processes, complete documentation and circulate
• Integrate new joiners by arranging introduction to relevant persons
• Provide and/or arrange all on-boarding and induction training, ensuring the firm's policies and procedures are followed
• Deliver the Secretarial Services induction to all new members of secretarial staff
• Ensure leaver process is completed and signed off, including the transfer of files/matters
• Participation in training sessions for new software, processes or procedures

Organisation

• Acting as the point of contact for Business Service teams
• Arrange seating and room allocations for new starters or moves, for example: desks, business cards, equipment and software
• Co-ordinating the assignment of mentors, buddies, PA/fee earner allocation
• Arrange work experience placements and secondments, completing documentation and obtaining right to work documentation, if required