Execution Client Service Manager London, England
UBS
Full Time
London, England
31500 - 36579 GBP ANNUAL Today
Job description
United Kingdom
Operations
Investment Bank
Job Reference #
275456BR
City
London
Job Type
Full Time
Your role
Would you like to help us enhance our client experience, now and for the future? Are you client orientated with excellent attention to detail?
In Group Operations we are the experts in how the firm operates. Our vision is to always enhance the client experience now and for the future. To succeed our people must:
We’re looking for an Execution Client Service Manager to:
In Group Operations we are the experts in how the firm operates. Our vision is to always enhance the client experience now and for the future. To succeed our people must:
- know what our clients want and need
- deliver excellence
- drive the organisation forward by working with purpose and passion
We’re looking for an Execution Client Service Manager to:
- manage and coordinate the execution set up for new clients trading cash equities with UBS Investment Bank
- carry out the tasks you are responsible for in a timely, accurate and diligent manner
- work across teams and functions to get the client ready to trade asap
- be a role model for our principles and behaviours; inspire others to do the same
Your team
You will be working in the Execution Client Service Management team (ECSM) in London. The ECSM team is the face of UBS to the client, and is responsible for ensuring that both internal stakeholder's and client service's expectations are met and exceeded in getting the client ready to trade.
We work closely with front and back office colleagues globally to manage and coordinate the execution set up, so that the execution, matching and settlement of the first cash equity trades a new client places with UBS is seamless. Our key aim is to deliver excellent client service to trade experience with continuous improvement on process efficiency and controls to reduce post-trade issues.
We work closely with front and back office colleagues globally to manage and coordinate the execution set up, so that the execution, matching and settlement of the first cash equity trades a new client places with UBS is seamless. Our key aim is to deliver excellent client service to trade experience with continuous improvement on process efficiency and controls to reduce post-trade issues.
Your expertise
You have:
You are:
#LI-Hybrid
- a sense of urgency and ownership
- a drive to get things done
- strong written and oral communication skills, and ability to talk to clients
- some experience of the financial services industry in client service or relationship management capacity
- coordination, collaboration and influencing skills
- problem solving skills
- Bachelors/Masters degree or equivalent
You are:
- a self-starter
- detailed-orientated and organised
- able to multitask and work under pressure
#LI-Hybrid
About us
UBS is the world’s largest and only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.
With more than 70,000 employees, we have a presence in all major financial centers in more than 50 countries. Do you want to be one of us?
With more than 70,000 employees, we have a presence in all major financial centers in more than 50 countries. Do you want to be one of us?
Join us
At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.
From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves. Ready to be part of #teamUBS and make an impact?
From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves. Ready to be part of #teamUBS and make an impact?
Disclaimer / Policy Statements
UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.
