Exams Administrative Assistant London
Job description
About Bayswater Education: Bayswater Education is a vibrant network of global educational centres dedicated for over 70 years to educate and inspire global people through a life-changing educational experience. We’re passionate about growing communities of global thinkers and explorers, at home and abroad – whatever their story. We set up Bayswater Education because we want young people from every walk of life to get a buzz from discovering new cultures, exploring new flavours, and learning what’s out there. We think of them as global spirits, like ourselves. Bayswater Education offers: High Quality Language Courses in 10 year-round locations across 5 countries - UK, France, South Africa, Cyprus & Canada Career-focused Short Courses for Generation Z in London, Paris and Online like Digital Marketing or Fashion - Bayswater College bayswater.ac Leading Summer Camps within 9 locations across UK, Cyprus & Canada - Bayswater Summer bayswatersummer.com Designed for today’s young people, our network of centres offers a chance to learn valuable vocational skills, inspire life-changing experiences and teach them the value of giving back. For every week of tuition that a student studies with us, we give a week of education to underprivileged people from where our students are recruited. We look beyond our borders; we embrace new cultures and are richer for it. We give access to education from the heart of London to the rest of the world. We are currently looking for a new team member to join our Exam Department. The successful candidate will support us with the day-to-day office’s duties during the week as well as on the weekends when it's needed. This role requires the ability to handle confidential data with discretion and a high level of attention to detail, including a high level of accuracy when processing information. A willingness to follow the procedures is essential. The ideal candidate will be a proactive individual with the ability to work as part of a team but also independently. Key Responsibilities and tasks: Assisting with pre-test preparations (processing test applications, assembling exam bags, organising exam rooms, allocating candidates/examiners, ensuring all materials/equipment is in order) Assisting with post-test administration (including entering results data, coordinating the return and storage of answer sheets, securely disposing of papers, scanning of exam materials, preparing certificates)Troubleshoot and resolve any technical issues related to computer-based exams (training will be provided) Meeting with candidates who enquire about exams at the school and providing them with detailed information about exams Answering enquiries over the telephone and via email Entering candidate data onto the databases, maintain accurate records of exam attendance, incidents, and any other relevant information. Liaising with colleges regarding exam bookings Processing candidates’ payments and accurately maintaining financial records. Supporting the Exams Operation Manager with any changes of software used for the administration of exams. Fulfilling the role of Test Day Supervisor/ Invigilator on exam days (Wednesdays and Saturdays) as per requirement. Assist in training new invigilation staff. Attend a minimum of two Saturday test days per month. Be flexible as per operational requirement. Qualifications and Requirements: Strong administrative, organisational and communication skills. Approachable, flexible and able to cope in a fast-paced environment. Excellent customer service skills, face to face, via email and telephone. Excellent level of English. Exceptional organisational skills with a high attention to detail. Strong computer skills. Ability to work as part of a team. Fast learner. Well-presented & punctual. Right to work in the UK. Available to travel to Brighton/ Bournemouth school with TDS if required. Degree desirable. Bayswater is committed to safeguarding and promoting the welfare of children. As part of our Safer Recruitment Policy you will be asked to explain any gaps in your work and education history. You will also be required to undergo a DBS Enhanced Disclosure check and provide the contact details of at least 2 referees, who will be asked specifically if they have any concerns about your suitability to work with people under 18. Evidence of eligibility to work in the UK must be provided at interview stage. This role meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974. All applicants who are offered employment will be subject to a Disclosure and Barring Serviced check before the appointment is confirmed. This will include details of cautions, reprimands or final warnings as well as convictions.
