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Job description

Come and work for NELFT CAMHS Service and be part of one of the UK’s most innovative healthcare Trusts.

We are seeking a Band 3 experienced administrator to join our dynamic multi-disciplinary team based in Southend CAMHS Team.

About NELFT SET CAMHS
NELFT SET CAMHS is for anybody aged between 0-18, living in the Southend, Essex and Thurrock areas and is free at the point of entry. The service is also for young people with special educational needs (SEN) up to the age of 25.

Any young person experiencing emotional wellbeing or mental health problems, (or any parent, guardian, professional or teacher of a child who is experiencing emotional wellbeing and mental health difficulties), may access our service.

The main responsibilities of the posts:
Desirable criteria

• Using Systmone data base or similar, to analyse patient information and update accordingly
• General admin duties, including, preparation of patient letters, sorting incoming/out-going post, management of emails and incoming queries via telephone and post, photocopying and filing
• Liaising with members of staff including clinicians and senior managers
• Knowledge and experience on Microsoft applications, such as, email, excel and word
• Direct telephone and face to face contact with service users and their carers/parents
• Experience in administrative role within the NHS, education, social care or similar

NELFT is an experienced provider of mental health services for children and young people, already providing these services in four London boroughs. It is also one of England’s largest NHS Foundation Trusts. We provide community health services for children and young people with physical health needs in across Essex and in the four London boroughs of Barking and Dagenham, Havering, Redbridge and Waltham Forest. You can find out more about NELFT by visiting our website.

Our priority is providing the highest standard of care to all of our service users.

Probationary Period

This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).

Starting with NELFT

NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focussing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.

High Cost Area Supplement – Outer London (B&D, Redbridge, Havering and Waltham Forest)

This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (with a minimum of £4,108 to a maximum of £5,177).

High Cost Area Supplement – Fringe (Basildon, Thurrock, Brentwood, Harlow and Darftord only)

This post also attracts payment for High Cost Area Supplement of 5% of the basic salary (with a minimum of £1,136 to a maximum of £1,915)

COVID-19 Vaccination

We continue to encourage all staff to ensure that they have been double vaccinated and received their booster. We recognise that taking the vaccine provides the best defence against COVID 19 for our patients, our staff and their families.

Please refer to the attached job description and person specification for further details on this vacancy.