Job description
Purpose of Role
The purpose of this role is plan and manage all converted events and handover all details to site operation with the goal of achieving outstanding feedback from clients and future repeat business.
Key Responsibilities:
Full organization of all event details relayed by the client- Maintain constant communication with the client and ensure all details are noted and expectations are managed throughout the planning process
- Perfect the Events Questionnaire process to ensure all key information is captured
- Keep all event documentation up to date
- Meet clients on site reviewing key logistics and ensuring all details are captured
- Sign off final event details with the client
- Have a strong understanding of Food and Beverage offer working closely with the operations team to achieve solid pre-event sales leaving the final upsells to be achieved on site.
- Upsell premium menus and wines to clients in a tasteful way to ensure the best guest experience
- Develop and negotiate partnerships with key suppliers and make recommendations to clients in order to produce unique events
- Responsible for BEO pack distribution and updates to sites
- Lead BEO weekly meetings and drive the team in achieve success with clear handover to operations
- Responsible for feedback emails for all clients and taking action to rectify any negative feedback accordingly with the Senior Sales Manager and Head of Sales / Head of Events and Sale
- Maintain strong relationships with the restaurant team to maximise revenue and optimize occupancy of the private dining space
- Attend networking opportunities with senior sales manager and head of sales/head of sales and events to represent the brand
Key Qualities and Past Experience:
Organized and strong with event logistics- Strong knowledge of restaurant and event operations
- Approachable and passionate about events
- At least 2 years of experience in event planning
- Proven track record of planning exceptional events
- History in working with luxury client base
If you are looking to work in an exciting, vibrant and growing restaurant group where there are always opportunities to develop and progress you should apply now.