Events and Booking Assistant Remote
Job description
We are seeking an Events and Bookings Team Assistant to support the bookings of activities and events within Dogs Trusts' Community Education and Engagement department.
Please note that this is a home-based role.
Dogs Trust is the UK’s largest dog welfare charity and normally cares for around 14,000 dogs across its network of 21 rehoming centres in the UK and one in Dublin. Dogs Trust has a non-destruction policy and will never put a healthy dog to sleep.
The Community Education and Engagement department is made up of UK-wide, regionally-focussed teams with a mixture of expertise, including training and behaviour, teaching, education, and campaigning. The Department is core to the mission of Dogs Trust, with an aim of identifying and preventing the issues faced by dogs and owners which commonly result in relinquishment or early euthanasia using a range of Human Behaviour Change based interventions
The Events and Bookings Team Assistant will be the main point of contact for customers interested in the Community Education and Engagement Department’s activities and services.
The successful candidate will be responsible for making bookings, and assisting regional teams with logistics, venues and customer-related issues. They will provide the best customer service with every interaction and liaise regularly with colleagues within the department to ensure the successful delivery of the operational activities, which include bookings for Dog School classes, attendance at educational workshops and other stakeholder events.
The successful candidate will possess a good, basic understanding of dog welfare, training and behaviour, and be confident with using the Salesforce-based CRM for managing bookings, recording information, and extracting any reports required.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a CV and a cover letter explaining your interest and suitability for the role.
At Dogs Trust we value diversity and we're committed to creating an inclusive culture. We actively encourage applications from people of all backgrounds, abilities and cultures and believe that a diverse workforce will help us to achieve our mission. Should you need any adjustments to the recruitment process, either at application or interview stage, please contact us here.
