Job description
This summer, NVC Security are providing security and stewarding to a range of events across the Midlands and the rest of the UK. We are looking to recruit a team of friendly and enthusiastic event security staff, who enjoy working in a team to keep the public safe and secure.
Our events this summer include a variety of music festivals, sporting events, and more. We have a jam-packed schedule from approx. May to September, so whether you are looking for full time work, or the opportunity to top up your wages and experience some great events at the weekends, there will be something for everyone!
We were founded over 10 years ago with the aim of providing exceptional service across different industry sectors, whilst looking after our team and constantly striving to improve both the employee and customer experience.
As a company and as individuals, we value above all else honesty and integrity. For our staff, we offer a rewarding and challenging environment which allows personal development to flourish. We hold ourselves accountable to our clients, staff and partners by honouring our commitments, providing results and continually striving to provide the highest quality security services. We also expect our employees to do the same, to further promote our culture of accountability, responsibility, professionalism and mutual respect.
We pride ourselves on our diverse network of staff and everyone is welcome on our team, regardless of background. What matters to us are your skills, reliability and integrity. We can also offer the flexibility of working hours you want, with roles ranging from just a few hours per week up to full-time work.
What the role will include:
Specific duties will vary depending on the requirements of individual events, however as a general guideline, your duties will include:
- Vehicle based rapid response.
- Monitoring entry points and site perimeter patrolling.
- Access control – ticket and accreditation checks, guest direction and queries.
- Crowd control – traffic direction, maintaining order, reporting anti-social behaviour, ensuring crowd safety plans are followed.
- Delivering customer service and support to guests.
- Reporting any suspicious behaviour.
- Directing customers around the site.
- Successful candidates must have an SIA licence in Door Supervision or Close Protection.
- Excellent customer service skills, you should be confident with speaking to members of the public and comfortable with helping patrons and making them feel safe and secure.
- A smart appearance with good personal presentation
- The ability to take charge, make decisions and handle difficult situations with maturity.
- Comfortable with working long hours.
- Checkable work history for the previous five years in accordance with BS7858.
- Fluent in written and spoken English.
- Able to work effectively in teams and develop strong team loyalty.
- Good observational skills and ability to take initiative to act individually or collaboratively as needed.
- Willingness to work away from home for several days, sometimes camping.
- Ideally, you will have at least three years’ experience in a security role, however this is not essential as training will be provided for the right candidates.
Hourly rates start at £12.00 per hour inclusive of paid holiday entitlement and depending on role and responsibilities - with benefits listed below.
- Enrolment into workplace pension.
- Transport provided from our office in Derby to and from many events.
- Online lifestyle discount portal providing 100’s of savings including high street shopping, leisure, holidays, days out, motoring, hotels, pampering and much more.
- GP Helpline – This service provides access to a qualified GP 24/7, 365 days a year and includes a video call service and private prescription service.
- Counselling and legal support for all employees on a 24/7, 365 days a year basis.
- Discounted gym membership.
- Instant access to wages: you can draw down up to 50% of earnings before payday.
- Employee friendly software: Making shift scheduling, communications, and access to payslips easier.
- Uncapped holiday.
- Employment with an ACS accredited organisation and holders of Pacesetter status.