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This role is critical in delivering cross company events which include characters and some which have brand and franchise theming. The Character events team service over 200 events per year meeting, across EMEA.

The teams Objectives are focused to:

• Create moments that matter for sick children & their families to align with the company priority.

• Drive a deeper engagement and love of our brands, allowing our guests, business partners and cast members to experience the “Disney Wonder” by delivering the Disney difference at every event

• Support company-wide priorities by creating guest touch points which compliment & support our owned experiences (parks, stage shows etc) and do not detract from them (e.g. Disney+ launches, new movie launches - see calendar)

• Ensure any third party / licensed event are executed to the TWDC event world class standards e.g. Secret Cinema, Escape Rooms

• Leverage expertise and best practice from events teams around the world & diverse thinking

• Along with the Costume & Set Supervisor this role executes events from responding to first pitch, to delivery and evaluation of all experiences.

• The business desires experiences to support and drive engagement of our key franchises / company priorities for awareness, drive sales, to show case to our B2B partners our commitment to support these franchises and to drive consumer engagement & love of our brands.

• Support the Director with approvals of all event requests

• Represent the Director and the team at cross line of business meetings and events where required

• Strategic planning of events mapped against company priorities, allowing the business to be proactive in their response

• This role will Project Manage the annual large scale UK Make a Wish event (trial in 2021), a 3 ½ week experience with 200+ MAW families with the support of the whole team.

• Delivers impactful and immersive characters / themed events and experiences across all markets in EMEA from start to finish

• Approval of pitch / proposal engaging with all key stakeholders

• Stakeholder management

• Creative ideation

• Brief & manage any agencies or third parties involved

• Event logistics

• Location scout

• Venue design

• Experience / entertainment management (sourcing, recuiting, negotiating costs)

• Manage freelance support and character team at events

• Organise team brainstorms for creative ideas / solutions

• Source materials from relevant partners e.g. music approvals from DMG, approved scripts from parks Imagineering

• Talent recruitment

• Rehearsal schedules (if necessary)

• Casting (if necessary with DLP casting team)

• Time management / time line development

• Liaise & brief costume and set Supervisor

• H&S & security engagement

• Travel planning (with team Intern)

• Budget management

• Create Production Books for your events

• Evaluation of the event against business KPIs

Financial / Corporate Responsibilities

• Department casual buyer

• Job and account tracking for events, partnering with the finance and accounts team for invoicing, budgeting and reconciliations

• Reconciliation of post event expenditure

This role will:

• Engage and advise all markets and LOB’s across EMEA and assess proposed events

• Work on proactive event proposals which could support the key company priorities

• Deliver world class entertainment experiences with the team (as above) & create production books for those led by this role

• Ensure all brand guidelines & character integrity guidelines are adhered to for all events

• Manage the department’s budget and reporting

• Ensure the events system is up to date

• Manage the events calendar

• Source and Manage VIP Partner experience portfolio

• Manage Wellness Wednesday with Internal Comms

• Ongoing work to improve or systems and approval processes

The Experience We Require From You

• Production or Event Management related degree preferable

• Event management experience

• Parks entertainment operations, Disney Character or Character Co-ordinator experience preferred but not essential

• Good understanding of all event risk assessment elements

• Excellent knowledge of the Disney brand, franchises & characters

• Strong events logistic skills

• Event supplier knowledge / network (preferable)

• Budget management and negotiation skills

• Team Player who can support at all levels and can manage senior stakeholders

• Positive, can do attitude who can stay calm in a stressful environment

• Flexible able to work some unsociable hours / weekends

• Excellent Organisation skills

• Excellent PC skills: Outlook, Teams, Box, Zoom, Word, Excel, PowerPoint, Keynote, Photoshop