Event Day Stewards (Casual Contract) Wembley, England
Job description
Our Organisation
The Football Association [The FA] is the not-for-profit governing body of football in England. It is responsible for promoting and developing every level of the game, from grassroots through to the professional game, and generates significant revenue to support investment into English football each year.
The FA oversees England international teams across men's, women's, youth and disability football, as well as running the National League System and FA Competitions including the Emirates FA Cup, Barclays FA Women's Super League, FA Women's Championship, and Vitality Women's FA Cup, and the world-class facilities of Wembley Stadium and St. George's Park, all with a purpose to Unite the Game and Inspire the Nation.
The Role
We are searching for a Casual pool of SIA Event day Stewards, who will be responsible ensuring that a safe, secure and customer friendly environment is maintained in their designated area at all times throughout an event at Wembley Stadium.
You will need to be able to work well under pressure as you will be roaming, and may be called to deal with conflict, disorder, breaches of the ground regulations, searching and ejecting spectators. You will also support medical & fire teams as directed by the Response Supervisor as and when required.
Key Accountabilities:
- Deal with conflict, disorder and breaches of the ground regulations, including searching and ejecting spectators.
- Attend the Response Team Supervisor or Coordinator's briefing.
- Be able to receive and follow instructions given by the Response Team Supervisor or Control Room.
- Undertake an assessment of a situation and initiate the required level of support.
- Ensure compliance with radio protocol and reports of disorder, emergencies are reported immediately.
- Assist and respond to requests by the Management Team.
- Carry out ejection of individuals as per ejection policy, and as part of a team.
- Work closely with the Control Operations, as all ejections will be authorized via them.
- Complete all ejection and incident reports fully and then review with your direct supervisor.
What we are looking for?
Essential:
- Hold or currently in training for a SIA License and a NVQ Level 2 Certificate in Spectator Safety.
- Strong conflict management skills.
- Ability to work as part of a team, and strong communication skills with wider team members and spectators.
- Ability to work calmly under pressure.
What we can offer you?
- An exciting and challenging role within a changing, dynamic and world-renowned sports organisation.
- Attractive benefits and a competitive salary.
Please be aware that unless you are on a homebased contract, your contract with The FA will specify a fixed location of either Wembley Stadium, St. George's Park or our Processing Centre.
This role is offered on a causal basis, and those successful will need to be available for Wembley Stadium events, this will involve late evenings and weekend work.
The Football Association Group promotes inclusion and diversity, and welcomes applications from everyone. If you have any particular requirements in respect of the recruitment or interview process please mention this in your application.
Job Type: Zero hours contract
Contract length: 12 months
Salary: £12.38 per hour
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Work Location: One location
