Find More Than 10K+
United Kingdom Jobs

Job Introduction A great opportunity has become available for a professional Event and Community Manager to lead the guest experience teams within our client’ global headquarters based at Waterloo.
Your focus will be to deliver a high-quality service to all building users. You will lead the AV and Wellbeing services across the building to a high standard whilst working with all service line teams to ensure the guest experience each and every day is of the highest quality. You will manage and deliver seamless events which are of the highest quality, anticipating customer needs.
This will suit someone who is passionate about delivering a high-end 5* service, with excellent stakeholder and leadership skills. An events management background would be ideal. You will need to ensure all meeting room floors consistently meet expectations and present a 5-star service. This will suit someone who is passionate about and committed to driving excellence and working collaboratively; forward thinking and excellent client engagement will be key to your success.

What you'll do:

• To provide full event organization and delivery within the cluster, attention to detail, highest level of care to ensure event is seamless.
• Manage all events to very high standard.
• Manage meeting spaces and ensure use is appropriate maximizing the potential for the building and users.
• Manage the guest services team and ensure they are delivering a high standard.
• Work with the FM teams and client teams to ensure all services meet the needs of the business and perform as best in class.
• Wellbeing programs in place to optimize the spaces and match the needs of the customers
• Deliver a consistent best in class customer service and lead a best-in-class team

For a full list of responsibilities please view the attached job description
What you bring:Essential

• Knowledge of working in a management role within the high-end FM service industry
• Leadership skills and knowledge
• People management skills including general HR skills in recruitment, training and managing employee.
• Good numerical, interpersonal and communication skills, must be able to demonstrate effective verbal and written communication.
• Management knowledge of health & safety
• Ability to make independent decisions.
• Able to work on own initiative within a team environment.
• Able to demonstrate working knowledge of MS Office (Word, Excel and Outlook)
• Able to demonstrate attention to detail and adherence to standards.
• Analyse problems analytically, develop opportunities and implement innovative solutions.
• Proven operational knowledge, skills, and experience in managing Event operations.
• Manage multiple workloads and shifting priorities.
• Excellent interpersonal skills and ability to communicate effectively with customers, clients and employees at all levels.
• Achieve set standards and operate to performance criteria, for example, health and safety, hygiene.
• Self-motivated and able to work on own initiative within a team environment.

What we offer: Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

• Free First Class GYM onsite
• Flexible and dynamic work environment
• Competitive compensation
• Access to ongoing training and development programs
• Countless opportunities to grow within the company
• Full training

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more!Ready to be part of something greater? Apply today and become a driving force behind Sodexo's growth and success!