Job description

Evening Cleaning Supervisor - Raf Lakenheath

What you'll be doing:

To enhance the customer experience and reputation of ESS by effective supervision of the FM team in accordance with the client service level agreement and company standards & procedures. This will include the supervision of the ESS FM team, all third-party subcontractors and any supply chain partners that are used to support the contractual output.

• To carry out general school cleaning duties required under the contract service level agreement as required by your line manager
• To understand the contractual service level agreements and ensure the delivery and quality of the FM operation are in accordance with this requirement and in line with company procedures
• To promote a safety culture that operates in accordance with company and client Health & Safety procedures at all times
• To ensure that any health & safety hazards, issues, near misses & accidents are reported to your manager at the earliest opportunity
• Cleaning duties are physical activities which will include daily or weekly manual handling tasks and will involve using a variety of different cleaning equipment in line with health & safety training
• To maintain a clean, safe & hygienic working environment at all times
• To work with your line manager to ensure the Compass policies, procedures and controlled documents are up to date and implemented correctly in your area including HSE & One Best Way service procedures
• To conduct regular quality audits and checks to ensure quality & productivity standards are achieved
• Train and develop the team to ensure they have the required skills to do their jobs safely and well
• To supervise any third-party suppliers or contractors to ensure they meet or exceed the agreed service level agreements e.g. waste and pest control
• To engage the team to achieve their performance targets through regular team meetings and performance reviews
• To supervise the team in line with company procedures including conducting return to work interviews and disciplinary investigations as appropriate
• To complete rotas, timesheets, wages & other paperwork as required ensuring that cleaning schedules are in line with the requirements of the operation
• To comply with any reasonable requests made by your line manager
• To work flexibly and attend off site meetings and training courses as required
• To role model the ESS Way behaviours at all times to colleagues, customers & clients
• This role also includes a full security check completed by the client

Evening Cleaning Supervisor - RAF Lakenheath

• 10.82 per hour, 40 hours per week

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Regular emails filled with the best discounts and savings available
• Receive Wow Points every time you spend and use them on a wide range of brands
• You can share all discounts and offers with your friends and families
• Contributory pension scheme
• Grow your career with our Career Pathways programme
• Compass exclusive offers on PerksAtWork

• Knowledge of Health & Safety legislation including COSHH
• Committed to high levels of customer care
• Able to speak & understand English
• Good numerical and written skills
• Good people management and communication skills
• A minimum of 6 months experience working in a commercial cleaning environment
• IT literate
• Able to work flexibly in line with business requirements including attending off site meetings
• Full clean driving licence