Job description
At Brown Brothers Harriman, we believe no job is too big or small for any of us to handle if it helps our clients. We value passionate, committed people who enjoy collaborating with others to find new solutions to complex business challenges. We are looking for the type of person who speaks their mind, truly listens and steps outside their role to add value wherever they can. Someone who is driven to get things done and views obstacles as an exciting challenge that demands a creative solution. Above all, we seek someone who takes great pride in their work and is inspired and motivated by their role in protecting and enhancing our client’s financial well-being.
If you are looking for an entrepreneurial environment where you can learn and thrive, Brown Brothers Harriman is the right place for you
Brown Brothers Harriman is currently recruiting European Employee Relations Manager to join our Global HR Team. In this role you will serve as the first point of contact on all employee related matters, raising matters that pose risk to the Firm to the Employee Relations Director. Based in either London or Dublin, you will operate across 5 European locations which also include Krakow, Luxembourg, Zurich and Asia as necessary. Using a working knowledge of applicable employment laws and HR best practices, your role as Employee Relations Manager provides operational support, guidance and recommended solutions to business leaders and employees on, among other things, policy interpretation, performance management, disability management, job eliminations and other terminations, conflict resolution, and disciplinary actions. Your position also analyzes trends in Human Resources issues and proactively recommends supportive actions and programs. Your role as Employee Relations Manager may also assist the Employee Relations Director on special projects and support in designing and delivering training to business leaders and employees on employee relations related topics. You will also provide tactical assistance to the HR Centers of Knowledge.
Some of your key responsibilities include:
Employee Relations:
- Serve as the first point of contact, for both employees and business leaders, on all employee related matters, raising matters that pose risk to the Firm to the Employee Relations Director.
- Demonstrate a proactive approach to resolving employee issues and concerns and to identifying employee relations areas of risk to the Firm.
- Assist in the development, implementation and administration of HR policies and procedures to ensure compliance with employment laws and HR best practices.
- Assist in the review and assessment of employment practices and procedures for effectiveness and compliance.
- Respond to HR-related questions and issues from management and/or employees on such topics as policy interpretation, disability management, discipline, workforce restructures, workplace conflicts, job eliminations and other terminations to ensure accurate and consistent interpretation and application of policies and procedures and to maintain compliance with employment law and regulations.
- Provide consultation and education to managers in the performance management process, including assessing the issue, preparing performance documentation, reviewing performance appraisals and coaching managers to provide performance feedback, and counsels employees on the process.
- Ensure that all adverse job actions such as demotions, discipline and terminations are reviewed and approved by the LOB and, if necessary, the Employee Relations Director.
- Partner with Employee Relations Director and legal colleagues to investigate complaints and ensures findings are documented and recommendations on remedial actions are made to management as required.
- Assist in the design and delivery of training to business leaders and employees on employee relations related topics and/or facilitates the giving of such training by others.
- Partner with legal counsel, if necessary and appropriate to resolve issues.
Analysis & Administration
- Work with the Employee Relations Director to conduct internal audits of employee relations issues to identify trends or situations that need training, counseling or policy refinements.
- Develop, modify and maintain tracking tools and reports which identify employee relations trends and issues to be addressed.
- Work with legal colleagues to gather data/information relevant to employment and discrimination claims, charges and cases.
- Conduct employee exit interviews, to gather insight and intelligence on root causes of employee dissatisfaction.
HR Partnership
- Provide internal support to HR Centers of Knowledge, as required.
- Work with HR Business Partners to develop action plans to mitigate employee issues at the LOB level, if appropriate.
- Assist HR Centers of Knowledge in supporting, organizing and executing departmental projects.
Desired Qualifications:
- A Bachelors degree in HR or Law preferred
- 7+ years experience working in HR, Employee Relations or Legal function
- Employee Relations experience from multiple European countries.
- Strong knowledge of EU Labor Law gained from working in multiple European jurisdictions
- Experience working in the financial services industry is a plus
- Excellent communication, decision making and problem solving skills
- Strong relationship management and interpersonal skills
- The ability to analyze complex situations and make recommendations
- Excellent conflict resolution and negotiation skills
- The ability to prioritize and meet deadlines in a dynamic environment
- The ability to maintain high level of confidentiality regarding employee information
- Willingness to travel in Europe (up to 25%)
At BBH we value diverse backgrounds, so if your experience looks a little different from what we've outlined and you think you can bring value to the role, we will still welcome your application!
What You Can Expect At BBH:
If you join BBH you will a find collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm. We encourage a culture of inclusion that values each employee’s unique perspective. We provide a high-quality benefits program emphasizing good health, financial security, and peace of mind. Ultimately we want you to have rewarding work with the flexibility to enjoy personal and family experiences at every career stage. Our BBH Cares program offers volunteer opportunities to give back to your community and help transform the lives of others
Full time London