
European Employee Relations Manager London, England
Job description
- Serve as the first point of contact, for both employees and business leaders, on all employee related matters, raising matters that pose risk to the Firm to the Employee Relations Director.
- Demonstrate a proactive approach to resolving employee issues and concerns and to identifying employee relations areas of risk to the Firm.
- Assist in the development, implementation and administration of HR policies and procedures to ensure compliance with employment laws and HR best practices.
- Assist in the review and assessment of employment practices and procedures for effectiveness and compliance.
- Respond to HR-related questions and issues from management and/or employees on such topics as policy interpretation, disability management, discipline, workforce restructures, workplace conflicts, job eliminations and other terminations to ensure accurate and consistent interpretation and application of policies and procedures and to maintain compliance with employment law and regulations.
- Provide consultation and education to managers in the performance management process, including assessing the issue, preparing performance documentation, reviewing performance appraisals and coaching managers to provide performance feedback, and counsels employees on the process.
- Ensure that all adverse job actions such as demotions, discipline and terminations are reviewed and approved by the LOB and, if necessary, the Employee Relations Director.
- Partner with Employee Relations Director and legal colleagues to investigate complaints and ensures findings are documented and recommendations on remedial actions are made to management as required.
- Assist in the design and delivery of training to business leaders and employees on employee relations related topics and/or facilitates the giving of such training by others.
- Partner with legal counsel, if necessary and appropriate to resolve issues.
- Work with the Employee Relations Director to conduct internal audits of employee relations issues to identify trends or situations that need training, counseling or policy refinements.
- Develop, modify and maintain tracking tools and reports which identify employee relations trends and issues to be addressed.
- Work with legal colleagues to gather data/information relevant to employment and discrimination claims, charges and cases.
- Conduct employee exit interviews, to gather insight and intelligence on root causes of employee dissatisfaction.
- Provide internal support to HR Centers of Knowledge, as required.
- Work with HR Business Partners to develop action plans to mitigate employee issues at the LOB level, if appropriate.
- Assist HR Centers of Knowledge in supporting, organizing and executing departmental projects.
Desired Qualifications:
- A Bachelors degree in HR or Law preferred
- 7+ years experience working in HR, Employee Relations or Legal function
- Employee Relations experience from multiple European countries.
- Strong knowledge of EU Labor Law gained from working in multiple European jurisdictions
- Experience working in the financial services industry is a plus
- Excellent communication, decision making and problem solving skills
- Strong relationship management and interpersonal skills
- The ability to analyze complex situations and make recommendations
- Excellent conflict resolution and negotiation skills
- The ability to prioritize and meet deadlines in a dynamic environment
- The ability to maintain high level of confidentiality regarding employee information
- Willingness to travel in Europe (up to 25%)
Full time London