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Estate Worker

Casual

County Durham

£12 per hour + overtime paid at time and half

Dedicated to providing a 6-star quality private concierge service to our exclusive clients. UKME ensures that the properties fabric, we maintain are presented to the highest standard possible.

This is an exciting role for a talented individual who is looking for a new challenge, wants to join a fast paced and high performing team renowned for their approach and delivery of unparalleled service.

We are looking for an Estate Worker to undertake the following duties on a day-to-day basis:

Key Responsibilities

• To clean assigned properties to the highest standard of cleanliness and ensure standards remain consistent in and out of season – in a ‘state of readiness’. This includes but is not limited to:
• Keep all hallways, staircases and lifts clean and tidy. Washing down, dusting, polishing, vacuum cleaning, sweeping and mopping by using the correct products and equipment.
• Keep all Bathrooms clean and tidy such as baths, Showers, lavatories, tiles, mirrors, vanity units and floors
• Keep all Kitchens clean and tidy, washing dishes, pans, ovens, hobs, cupboards, floors and shelves.
• Run all water outlets on a regular basis from the Kitchens, bathrooms and cloakrooms to prevent legionella growth. Complete records and report any water temperature or pressure fluctuation.
• To assist with gardening duties and ensure the grounds are well maintained at all times
• To assist with general non-specialist maintenance duties. For example but not limited to painting, putting up curtains, changing light bulbs, battery checks.
• To carry out non specialist routine maintenance jobs as and when required both in and outside of the properties.
• Turn mattresses periodically with the help of others, following health and safety procedures at all times.
• To undertake manual handling activities for the loading and unloading of items relating to client and company services.
• Responsible for pre-arrival set-ups, during stay services, departure deep cleaning, low season maintenance of assigned properties as directed by Management..
• To ensure all electrical appliances within the properties are operated correctly and safely at all times.
• To ensure all storage areas within assigned properties are kept clean and tidy.
• To attend to guest requests promptly and efficiently, ensuring to keep your Supervisor informed of any extra requests.
• Attend to Principals requests and personal shopping needs in an efficient and prompt manner.
• To ensure any personal items left in properties, are dealt with in the correct manner.
• To ensure personal appearance is kept neat and tidy at all times. Jewellery is kept to a minimum.
• Responsible for the cleanliness of the uniform provided.
• To respect at all times the nature of the company’s business and adhere to strict code of conduct and confidentiality.
• To carry out any other reasonable requests as directed by management.
• To comply with all Health and Safety regulations.
• Any other duties as and when required.

Knowledge/Experience/Skills/Abilities

• Previous professional hospitality experience
• The ability to sustain the physical demands of the role
• Previous experience using machinery
• Previous experience using hand tools
• The capability to undertake reasonable manual handling requirements, including the loading and unloading of various items
• Able to speak and understand a high level of English
• Possess a valid UK driver’s License, preferably manual

Personal Attributes

• Enjoys manual work and strives to provide a high-quality standard
• Self-motivated and responsible
• Able to carry out instructions and follow them through thoroughly
• Able to work alone and in a team
• Courteous and professional to guests
• Honest and hardworking
• Professional, respectful and discreet, including maintaining confidentiality at all times
• Friendly and available to provide a 6-star hospitality experience
• Flexible and adaptable with working shift patterns, particularly during the high season
• Humble and efficient – taking ownership of the properties and their role within the team
• Must have own transport

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