Estate Officer Derby, England
Job description
Department: Derby Homes
Hours: 37 hours per week
Contract type: Permanent
Location: Various local housing offices throughout the city
This is a housing management officer role, you will primarily be dealing with managing our tenancies and helping to resolve tenancy related issues by working closely with our customers. You will also be ensuring that the estates that our customers live on are presentable, safe and remain a nice place to live.
Working in Housing you will learn how to help people in so many ways, this is the perfect start to a housing management career. This role is varied, interesting and rewarding. We want applications from ambitious but caring people who want to make a difference and deliver a great service to our customers.
The successful applicant will be expected to:
- Provide a frontline housing service to customers in the housing office, in their homes and in the community.
- Offer sound advice and a comprehensive level of customer service to the public on all aspects of housing management.
- Carry out inspections on our estates and within our properties.
Derby Homes has a national reputation for its excellent services which we know are down to our valued workforce. In return for their hard work, we strive to be an employer of choice. We have a range of excellent terms and conditions, including flexible working, work life balance, local government pension scheme, employee health initiatives and green travel options.
Please use the links below to download supporting information. Before you fill in the application form, please read the guidelines on filling in the application form
Job description
Person specification
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We are an equal opportunities employer so please inform us of any individual requirements you may have during the recruitment process.
The closing date for this vacancy is 30 September 2023 at midnight. Any application forms received after the closing date will not be accepted.
Interviews are being held on 9 October 2023 at the Stockbrook Street Housing Office. If you have been selected for interview you will hear from us prior to the interview date.
Please note that we do not accept CVs or use recruitment agencies.
