Estate Assistant Muswell Hill, England
Job description
36 hours per week
Salary: £24,829,20 (pro rata)
About the role
As an Estate Assistant you’ll be customer focused, flexible, have a strong passion for older people’s rights and independence and reflect our shared values in your day-to-day activities.
Key responsibilities:
- Connect with residents, helping them access health and social services, and encourage inclusion in social events
- Help new residents settle into their homes in a positive and respectful way
- Assisting the Estate Manager in providing our management services on the estate including cleaning, catering, maintenance and gardening
- Regular liaison with care staff from our partner organisation
About you
You do not need to have previous estate or housing experience as we’ll provide an in-depth training programme covering all aspects of estate practice.
We need people who share our values, people who are friendly, customer focused, calm and have the ability to work with a wide range of people. Being computer literate is also essential.
Our customers are at the heart of everything we do. We believe they should be able to choose how they live in later life. This means listening carefully so we can shape our homes and services around their changing needs and concerns.
Anchor – a great place to work
Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.
We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.
A rewarding environment
From health and happiness to finance and your career, we’ll give you all the support you need.
Health & happiness
- Gym, fitness and wellbeing discounts
- Mental health support
- Flexible working options
Finance
- Pension plan – contribute between 4% and 8% and we’ll match it or better
- Quick and easy pension transfer service
- Savings and financial advice, loans, free life assurance
- Discounts on shopping, holidays, phones, technology and more
Career
- Ongoing personal and professional development programme
- Leadership Pathways online learning resources
- Career progression and promotion opportunities
To see our full range of benefits, check out our dedicated being well website Please follow the link or copy and paste https://anchorbeingwell.co.uk/ into your browser
Celebrating diversity, celebrating you
Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.
We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.
We are a member of Inclusive Employers, a Stonewall Diversity Champion, Menopause Friendly and a signatory to the Care Leaver Covenant, HouseProud Pledge and Age Friendly Employer Pledge schemes.
