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Job details

Location: Watford

Capability: KPMG Business Services

Experience Level: Senior Manager

Type: Full Time

Service Line: People - UK Learning

Contract type: Permanent

Job description

Location: Watford or other regional location.
Hours: Full-time

Working closely with the Partnership Office, Learning Business Partners (LBPs) and the Design and Enablement team, this role creates an engaging and relevant leadership development experience for our experienced Partners and helps them to lead with purpose, lead ethically, lead inclusively and lead professionally achieving the full potential of their business area and their teams. This role brings deep expertise to the Partner Development agenda and is responsible for bringing external thought leadership to the firm, specifically in the area of leadership development for experienced Partners

Role description
Reporting to the Leadership and Exec Development Lead, you will play a pivotal role in our Partner Development strategy. As the Senior Manager you will be responsible for the end-to-end strategic approach for the leadership development for our experienced and established Partners

You will design and deploy world class interventions based on the latest trends in Leadership Development thinking. You’ll collaborate with both in-house and external specialists to design a Leadership Development curriculum suited to experienced Partners. The curriculum will included digital as well as face to face and virtual interventions.

You’ll have a firm hand on the finances, forecasting, planning, and reviewing of the curriculum.

Responsibilities:

Strategic Planning

• Ensure a quality and expert service is delivered through design and development of the end- to-end strategic approach to Partner Development, working with the New Partner Development Team to ensure alignment
• Work closely with the Partnership Office to correctly identify needs and priorities that align with the Partner timetable
• Work with IDSE to identify, interpret and design learning initiatives around Inclusion and Wellbeing
• Integrate this strategy with global, national and regional priorities and interdependencies
• Forecast budget requirements and integrate into the annual planning cycle
• Forecast and plan the Partner development curriculum, working with colleagues across LEDP, UK Learning and Design and Enablement to understand existing curriculum, what needs retiring/refreshing and where gaps exist. Manage the overall Partner Development plan
• Strong project management skills
• Understand the cost of your service
• Ensure that the Partner development priorities align to and deliver against the Capability strategies.
• Work closely with the Design team and/or suppliers to ensure all design and learning outcomes are fulfilled
• Propose resource requirements for Partner development activities, internally and externally, advising on project scope and ramp up periods as necessary
• Identify and source quality external providers to meet requirements, and bring outside in thinking, such as working with universities and business schools, and finding world class vendors who fit the needs of the business.
• Work with Strategy & Management and Procurement to ensure all suppliers align to our required processes and policies

Strategic Management

• Operate as part of the senior leadership team in Learning, role modelling our Values and driving high performance
• Lead, develop and implement organisational development strategies, providing thought leadership and innovation in interventions to enable KPMG to become a best practice learning organisation, including but not limited to, performance management, cultural and behavioural change required within KPMG.
• Ensure all aspects of cultural change are focused on diversity and inclusiveness to ensure accessibility
• When utilisation permits, take on and deliver, additional agreed LEDP projects.
• Work closely with Learning Operations to ensure de-duplication, retirement of old content and management of existing catalogue
• Carry out regular market evaluation for Partner development services inviting specialists in to constantly refresh ideas and methodologies for leadership development
• Play a key part in developing new and innovative approaches to Partner Development
• Fulfil project updates to Strategy & Management Business Manager as needed to report on strategic priorities
• Encourage and foster team development and introduce appropriate psychometrics and coaching initiatives.

Operational excellence

• Drive and provide meaningful management information to the business to measure the effectiveness of Partner development programmes, working with the Head of Content Enablement.
• Work closely with Enablement to monitor Partner Development interventions, reviewing that they give best value for money and return on investment.
• Monitor all measurable savings, particularly around cost reduction and cost avoidance.
• Ensure that any reports and statistics are in line with business requirements. Facilitation will be part of the role and a balance will be found between keeping skills fresh and relevant within the job role.
• Manage and escalate risks and issues pertaining to programmes and service levels from both suppliers and KLS.

Requirements

• Degree at a Bachelor level or industry experience equivalent
• Deep expertise in the subject, through psychology, work experience, or professional qualifications with the ability to translate client business needs into realistic and achievable plans in collaboration with Design and Enablement.
• Clear demonstration of working at senior leadership level, specifically in a matrix organization and have a proven track record in core HR competencies and exposure to the associated risks.
• Relevant experience in leadership development design, vendor management, assessment tools and learning models and constructs, specifically at Senior Leadership level
• Deep understanding of different learning styles, modes of delivery and competency frameworks, potential tools
• Experience of working in a partnership and highly matrixed organisation essential
• Ability to understand and develop effective Leadership Development strategies
• The ability to provide leadership, work collaboratively, and consult effectively and independently with senior levels of the organisation.
• Proven management skills and ability to motivate, support and collaborate in a team environment
• Able to bring out the best in people when working under pressure
• Strong financial management / commercial acumen.
• Vendor relationship management

Why KPMG Business Services at KPMG?

Every day our firm performs better because of how we work together, as one team, each the best at what we do. The difference we make shines through to our people and our clients. We’re KPMG Business Services (KBS). We’re a cross-functional team, bringing together experts across a wide range of critical activities which help to grow, run and protect our business. From HR and Learning, Finance, Procurement, Facilities and Operations, through to Risk and Legal, Corporate Affairs, and Market Development, our approach is focused on driving the improved performance of the firm. We work shoulder to shoulder with our client-facing teams and we focus on delivering our services in ways which help to drive efficiency, improve quality and enhance our firm’s brand and reputation.