Escape Room Host Chippenham, South West England, England
Job description
Company description
Based in Chippenham, M4 Escapes are ranked as one of the highest escape room venues in the UK and provides an Escape Room experience with incredible attention to detail. You have 60 minutes to find the clues and solve the puzzles, think you have what it takes?
Job description
WHO WE ARE:
M4 Escapes, an independent escape room venue located just outside of Chippenham. Since opening our doors in 2019, we’ve seen thousands of brilliant players come through our doors! We’ve been fortunate enough to generate over 1000 likes on Facebook and accumulate a large amount of 5-star reviews that help keep us doing what we do. M4 Escapes have won several awards based on the experiences we provide.
WHAT WE'RE LOOKING FOR:
We are looking for a casual member of staff to join our team as an escape room games host, this position usually provides 70-120 hours a month - if preferred this can be split between employees. Hours do vary depending on bookings. We require staff for both weekdays and weekends. Full training is provided. Last minute shifts happen often, so this position is well-suited for someone local or with good transport. £9.50/hour. Immediate start required.
YOUR ROLE:
- Prepare venue before opening
- Greet players upon arrival
- Provide a verbal briefing before the game
- Set the game mood with a verbal game intro
- Reset the game ready for the next group
- Answer phones/manage bookings
- Provide a fun and enjoyable experience for our customers
ESSENTIAL QUALITIES:
- Effective oral and written communication skills
- Must be social, and confident in conversation
- Provide an enthusiastic and entertaining customer service
- A good understanding of technology e.g basic computer skills
- Attention to detail
- Ability to work under pressure
- Ability to work as a team member
- Ability to work independently
- Monitor game play on a computer screen and be on hand to assist players for 1 hour of play without distraction
- Good sense of humour doesn't hurt
Working days: Weekdays, weekends and bank holidays. Daytime and evenings.
A cover letter must be submitted to be considered.
Job Type: Part-time
Part-time hours: 15 per week
Salary: £10.00 per hour
Application question(s):
- What is your availability like for weekdays, evenings and weekends?
Experience:
- Customer Service: 1 year (preferred)
Work Location: One location
