ER Advisor Harrow, England
Job description
As Regional HR Advisor/ ER advisor you will drive across the London and south east region visiting various client sites; you will provide the best remote ER / HR support and advice to managers in a focused quality way. You will manage a wide range of cases escalated from NRS clients' HR Helpdesk; these will vary in complexity and will include supporting the defense of ET claims.
Dealing with a high volume of cases in a fast-paced environment you will upskill and empower our Managers and Area Directors to make sound and balanced decisions in relation to their teams, which support NRS clients' company vision.
Your role will involve:
- Working with the Central Support HR Manager to deliver high-quality service and the best support to the care homes we serve.
- Advising, coaching, and guiding Managers on how to proceed with any absence, performance, conduct, grievance, and capability issues following best practices,s and ensuring compliance with employment law.
- Responding effectively to queries and using your experience to influence the appropriate course of action and escalating when needed.
- Building good relationships with Managers, Directors, and Regional HR Colleagues.
- Assist with the creation and updating of policies and procedures to keep them aligned with legislative requirements.
- Continuous professional development, keeping abreast of forthcoming employment law, emerging case law, changes, and best practices, as well as sharing/using case experiences to learn and improve, informing coaching and processes.
Essential Skills and Experience:
- ER experience up to and including tribunal/ dismissal
- Disciplinary and grievance experience
- Significant experience working in Human Resources in an Employee Relations Advisor role or something very similar where you have experience handling a variety of Employee Relations issues
- CIPD qualified, you can demonstrate knowledge of legal requirements and best practice ideas in a similar industry
- Strong working understanding of Employment Law & HR ‘best practice’ industry standards.
- Strong working knowledge of ER issues such as Discipline, Grievance, Suspensions, Performance Improvement, and Sickness absence and the ability to apply these to a variety of situations using a pragmatic and commercially focused approach
- Experience of supporting the defense of ET claims
- Excellent communication skills, both verbal and written; demonstrating strong relationship-building and networking skills.
- IT literate to include the use of Microsoft Office
- Ability to prioritise workload and plan time effectively, working on your own initiative, proactively and at pace to deliver required milestones
- Working to tight deadlines whilst responding to last minute changes within these
- Ability to analyse management information to drive decision making
Desirable Skills and Experience:
- HR / ER Advisory experience within the social care sector
- Demonstrable experience of designing & delivering HR-related training
- Experience of HR Project Implementation
- Experience of case-managing ET claims
- Experience of working in partnership with a field-based HR team
- Experience with TUPE and Redundancy
This may suit someone who has been an ER Advisor, ER Manager, HR Advisor; HR Manager; HR Officer; HR Business Partner; Regional HR Advisor; Regional HR Business Partner; People Manager.
Commutable from London, South East, Greater London, London, Chelsea, Haringey, Barnet, Camden, Denham, Uxbridge, Middlesex, Buckinghamshire, Buckingham, Oxford, Cambridge, Towcester, Southampton, Brighton, Hove, Beaconsfield, Kent, Essex and Hertfordshire, Southend-On-Sea, Harlow, Basildon, Lower Basildon, Upper Basildon, Boreham, Colchester Business Park, Brixton, Camden, Worthing, Horsham, Crawley, Chichester, Crystal Palace, Clapham, Lambeth North, Sidcup, Orpington, Croydon, Southwick, Bedford, Heathrow, London Bridge, London City Airport, London Heathrow Airport, Fareham, Harrow-On-The-Hill, Denham, Hillingdon, Cowley, Ruislip, Abberton, Alresford, Ash Green, Barnston, Beaumont, Albury, Aldenham, Soho, Anstey, Ashbrook, Benington, South East England, Buckinghamshire, East Sussex, Hampshire, the Isle of Wight, Oxfordshire, Berkshire, Surrey and West Sussex, , Guildford, Portsmouth, Milton Keynes, Reading, Oxford, Slough and Southampton. Bracknell, Seven Oaks, Chichester, Selsey, Middleton on Sea, Canterbury, Folkestone, Dover, M23 Gatwick, M25, Sevenoaks, New Forest, Southampton Portsmouth, Newbury, High Wycombe, Bicester, Maidenhead, Henley, Thames, Wandsworth, Lewisham, Ilford, Harrow, Lewisham, Hertfordshire, Essex, Maidstone, Dartford,
Job Types: Full-time, Permanent
Salary: £30,000.00-£37,000.00 per year
Benefits:
- Additional leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Gym membership
- Work from home
Schedule:
- 8 hour shift
- Day shift
Experience:
- Human resources: 1 year (preferred)
Licence/Certification:
- CIPD (preferred)
Work Location: Hybrid remote in Harrow, HA1
